Proxy Product Owner (Business Analyst)

Hitachi, Ltd.; Kraków; Hybrid; PLN 200,000 - 320,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Hitachi, Ltd. invites a Proxy Product Owner to drive vision, strategy, and delivery of digital products within the client’s subscription and cloud platform.

You will own the product backlog, prioritize outcomes, and ensure increments deliver measurable business value. You will be the voice of customer and business within an international Agile team, collaborating with Solution Architects, Software Engineers, Business Analysts, and DevOps to enable scalable software delivery.

Qualifications

• Must have proven experience as Proxy Product Owner or similar in software/IT
• Strong understanding of Agile (Scrum/Kanban) backlog management
• Experience translating business needs into product requirements, user stories, and acceptance criteria
• Ability to make data-driven prioritization decisions balancing stakeholders’ interests
• Excellent communication and presentation skills to influence at all levels
• Strong analytical skills using data and metrics to drive decisions
• Proficient with Atlassian tools (Jira/Confluence) for backlog mgmt
• Understanding of cloud-native delivery, microservices, APIs, CI/CD
• Ownership mindset with accountability for outcomes beyond deliverables
• English proficiency enabling fluent communication with client and team

Responsibilities

• Define and communicate product vision, roadmaps, and success metrics aligned with digital strategy
• Identify market opportunities, customer pain points, and business value drivers for the subscription platform
• Translate strategy into actionable goals and measurable OKRs/KPIs
• Continuously adapt product direction based on data and feedback
• Own and maintain a prioritized backlog with well-defined user stories
• Collaborate with BAs and Engineering to refine epics and acceptance criteria
• Manage stakeholder expectations and present outcomes to leadership
• Coordinate releases and go-live activities with operations teams
• Drive data-driven decisions through product analytics and KPIs
• Champion continuous improvement of processes and tooling

Skills

Agile product development

Backlog prioritization

Stakeholder management

Data-driven decision making

Communication & presentation

Analytical skills

Jira & Confluence

Cloud-native / microservices

Ownership mindset

English proficiency

Education

Bachelor's/Master's/PhD in CS/Business/IS/Engineering

Tools

Jira

Confluence

AWS

Job description

Job Description

What Role You\'ll Play

As a Proxy Product Owner, you will drive the vision, strategy, and delivery of one or more digital products within the Client's subscription and cloud platform. You will own the product backlog, make prioritization decisions, and ensure that every product increment delivers measurable business value.

You will serve as the voice of both the customer and the business within the engineering team, balancing stakeholder needs, technical constraints, and market opportunities. In this role, you will collaborate closely with a global, cross-functional Agile team consisting of Solution Architects, Software Engineers, Business Analysts, and DevOps Engineers.
Department / Project Description

Our client is a well-known brand in the construction industry. The Subscription & Development Platform IT team, part of the Client's Global IT organization, builds and maintains the Client's global cloud platforms and subscription services, enabling secure, reliable, and scalable software delivery for digital products, services, and AI-driven innovation.

The team follows modern Platform Engineering and DevSecOps principles while fostering a culture of continuous learning, ownership, and collaboration. As part of an international, multidisciplinary team, you will contribute to the development of enterprise-scale microservices, including identity management, subscription APIs, and AWS infrastructure automation, supporting millions of users across the Client's digital ecosystem.

Requirements

Must-have

• Bachelor's, Master's, or Ph.D. degree in Computer Science, Business Administration, Information Systems, Engineering, or a related field.
• Proven experience as a Proxy Product Owner, Product Manager, or in a similar role within a software or IT environment.
• Strong understanding of Agile product development methodologies, including Scrum, Kanban, and backlog management.
• Experience translating business needs into product requirements, user stories, and acceptance criteria.
• Ability to make data-driven prioritization decisions while balancing competing stakeholder interests.
• Excellent communication and presentation skills, with the ability to influence stakeholders at all organizational levels.
• Strong analytical skills, with the ability to use data and metrics to drive decision-making.
• Experience with Atlassian tools, including Jira and Confluence, for product and backlog management.
• Understanding of cloud-native software delivery, including microservices, APIs, CI/CD, and cloud platforms.
• Ownership mindset, taking responsibility for outcomes rather than just deliverables.
• English proficiency enabling fluent and effective communication with the client and team members.

Nice-to-have

• Experience with subscription-based business models, SaaS, or digital platform products.
• Knowledge of AWS cloud services and modern software architecture patterns.
• Familiarity with SAP integration in enterprise environments.
• Experience with ServiceNow and IT operations processes.
• Understanding of licensing models, entitlement management, or billing systems.
• Background in UX research, customer discovery, or design thinking methodologies.
• Experience or knowledge of the relevant technology stack.

#LI-KLAC #LI-HYBRID

Job Responsibilities

Product Vision & Strategy

• Define and communicate the product vision, roadmap, and success metrics aligned with the Client's digital strategy.
• Identify market opportunities, customer pain points, and business value drivers for the subscription platform.
• Translate strategic objectives into actionable product goals and measurable OKRs/KPIs.
• Continuously evaluate and adapt the product direction based on data, customer feedback, and market trends.

Backlog Management & Prioritization

• Own and maintain a well-structured, prioritized product backlog.
• Create and refine user stories, epics, and acceptance criteria in collaboration with Business Analysts and Engineering teams.
• Make trade-off decisions between business value, technical debt, operational needs, and innovation.
• Ensure the team consistently works on the highest-impact initiatives aligned with business objectives.

Stakeholder Management

• Act as the primary point of contact for business stakeholders, regional teams, and senior leadership.
• Gather and consolidate input from multiple stakeholders, including Business, Operations, Engineering, and Compliance.
• Manage stakeholder expectations, communicate progress, and present product outcomes to leadership.
• Build strong relationships across the Client's global organization to drive alignment and adoption.

Delivery & Execution

• Actively participate in Agile ceremonies, including sprint planning, reviews, retrospectives, and daily stand-ups.
• Accept or reject delivered increments based on the Definition of Done and acceptance criteria.
• Remove impediments and ensure the team has a clear understanding of priorities and business context.
• Coordinate releases, go-live activities, and change management with operational teams.

Data-Driven Decision Making

• Use product analytics, customer feedback, and operational data to inform product prioritization and direction.
• Monitor product KPIs, including adoption, usage, SLA compliance, customer satisfaction, and ticket volumes.
• Conduct A/B testing, experiments, or pilot initiatives to validate hypotheses before full-scale implementation.

Operations & Continuous Improvement

• Understand the operational impact of product decisions, including support workload, incident frequency, and SLA performance.
• Review ServiceNow ticket trends and production issues to identify opportunities for product improvements.
• Drive the reduction of manual operational effort through automation and self-service capabilities.
• Champion the continuous improvement of processes, tools, and team ways of working.

What we offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting‑edge technologies. As a team, we engineer digital products that positively impact people's lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work‑life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next‑generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.

Headquartered in Silicon Valley, GlobalLogic employs over 25,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards. By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals.

At GlobalLogic, we make amazing products — and careers.