Propulsion Tech Support Engineer — Hybrid Role

Kongsberg Gruppen; Gdynia; Hybrid; PLN 60,000 - 80,000; Full time

Job summary

A leading global technology company is seeking a Technical Support Engineer in Gdynia, Poland. This role involves providing technical support for propulsion and handling systems, addressing customer inquiries, and assisting in quality reviews. The ideal candidate will have a bachelor’s degree in engineering and strong English skills. The position offers competitive pay, career development, and a hybrid work environment.

Benefits

Personal and professional development

Competitive pay and benefits

Hybrid working arrangement

Qualifications

• Minimum of a bachelor’s degree in engineering, preferably mechanical or mechatronics.
• Fluent in spoken and written English.
• Experience with PLM and ERP systems is advantageous.
• Hands-on experience with mechanical systems beneficial.
• Experience in technical customer support is a plus.
• Experience in the marine sector is considered advantageous.

Responsibilities

• Gather service request information including customer and equipment identification.
• Carry out standard customer service activities.
• Document support requests.
• Provide technical documentation to customers and engineers.
• Support colleagues by reviewing quality and integrity of installations.

Skills

Fluent spoken and written English

Communication skills

Problem-solving ability

Initiative

Education

Bachelor’s degree in engineering (mechanical or mechatronics)

Tools

PLM systems

ERP systems

Job description

A leading global technology company is seeking a Technical Support Engineer in Gdynia, Poland. This role involves providing technical support for propulsion and handling systems, addressing customer inquiries, and assisting in quality reviews. The ideal candidate will have a bachelor’s degree in engineering and strong English skills. The position offers competitive pay, career development, and a hybrid work environment.