Project & Process Improvement Specialist (m/f/d)

Westwing; Poznań; On-site; PLN 192,967 - 257,289; Full time

Benefits offered by this job

20 to 28 days of paid holiday

40% off Westwing Collection products

Wellbeing support through mental health resources

Job summary

A leading e-commerce company in Poland is seeking a Project & Process Improvement Manager to lead strategic initiatives in their warehouse. Responsibilities include enhancing operational efficiency and customer satisfaction through cross-functional projects. The ideal candidate has a Bachelor's degree in a relevant field, a minimum of 3 years' experience in project management in logistics, and strong communication skills in Polish and English. This role offers a maternity cover contract for 18 months with potential extension.

Qualifications

• 3+ years of experience in project management within logistics, warehousing, or e-commerce.
• Strong understanding of warehouse operations and lean methodologies.
• Fluent Polish and very good command of English (B2/C1).

Responsibilities

• Lead end-to-end warehouse projects such as process improvements.
• Plan and execute projects by defining scope, timelines, budgets.
• Coordinate cross-functional teams in an international environment.

Skills

Project management

Process optimisation

Stakeholder management

Data analysis

Communication

Education

Bachelor’s degree in Logistics, Engineering, Business Administration, or related field

Tools

Project management tools

ERP/WMS systems

Job description

JOIN OUR TEAM

As a Project & Process Improvement Manager, you will lead strategic initiatives within our Polish e‑commerce warehouse, supporting the growth of a premium German furniture brand expanding across Europe. You will be responsible for planning, executing, and optimising cross‑functional projects that improve operational efficiency, scalability, and customer satisfaction. In this role, you will work closely with local warehouse teams and act as a key interface to our German headquarters in a dynamic, international environment. This position is a maternity cover contract for 18 months, with the possibility of extension depending on business needs and performance, and is based in Robakowo.

WHAT YOU'LL DO

• Lead end‑to‑end warehouse projects such as process improvements, system upgrades, layout changes, automation, and digital initiatives
• Plan and execute projects by defining scope, timelines, budgets, and resources in line with business objectives
• Coordinate cross‑functional teams (Logistics, IT, HR, Finance) and external partners in an international environment
• Act as the key interface between Polish warehouse operations and German headquarters, ensuring transparent communication and alignment
• Use data, reporting tools, and AI‑supported analyses to identify inefficiencies, assess risks, and drive operational improvements
• Support change management, workshops, and training initiatives to ensure sustainable implementation of new solutions

YOU COME WITH

• A Bachelor’s degree in Logistics, Engineering, Business Administration, or a related field
• 3+ years of experience in project management within logistics, warehousing, or e‑commerce environments
• Strong understanding of warehouse operations, process optimisation, and lean methodologies
• Experience working with project management tools, ERP/WMS systems, and data‑driven or AI‑supported optimisation approaches
• Fluent Polish and a very good command of English (B2/C1)
• A proactive, structured, and results‑driven mindset with strong communication and stakeholder management skills

WHY WESTWING

If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow - you have found it. At Westwing, we’re building the Superbrand in Design with a team that’s shaping the future of beautiful home & living.

• A high‑performance culture built on trust, feedback and collaboration
• An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone
• 20 to 28 days of paid holiday to rest, recharge, and come back ready to create
• Exclusive discounts – 40% off Westwing Collection, 20% off third‑party brands (each on non‑reduced items), 10% Family & Friends discount, plus special‑occasion vouchers
• Wellbeing support through mental health resources, sports memberships, and preventive care
• Team rituals that celebrate results and togetherness – from Summer & Winter Parties to Oktoberfest
• Subsidised daily lunches (you choose what you want!)

ABOUT US

Westwing, Europe’s #1 in Beautiful Living e‑commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 507 million in 2025. As Europe’s premium one‑stop destination for design lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and third‑party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018.

Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd.

Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.

Department: Operations & Logistics