Business Delivery Manager

Worldline; Warszawa; On-site; PLN 180,000 - 250,000; Full time

Benefits offered by this job

Private medical & life insurance

MyBenefit Platform

Holiday allowance

Public transportation allowance

Meal allowance

Annual bonus

Job summary

Worldline is seeking a Delivery Manager within Risk Technology to orchestrate plans into successful outcomes. You will collaborate with product teams, engineers, operations, compliance, and vendors to coordinate releases and ensure new capabilities reach production smoothly and predictably.

This role suits someone who brings structure to complexity, builds strong cross-team relationships, and takes ownership of delivery outcomes across customer due diligence, onboarding, and risk management in a

Qualifications

• Bachelor's degree or equivalent professional experience.
• Fluency in English.
• Experience in project coordination, delivery management, release management, technology operations, or a related field.
• Strong organizational and planning skills.
• Excellent communication and stakeholder management capabilities.
• Ability to manage multiple priorities simultaneously.
• Structured problem-solving approach.
• Comfortable working in dynamic and fast-changing environments.
• Experience in software delivery; familiarity with Jira/Confluence or similar tooling.

Responsibilities

• Plan, coordinate, and govern technology releases across multiple Risk Technology verticals and platforms.
• Ensure readiness across development, testing, operations, and business teams.
• Coordinate release windows, deployment activities, and production go-lives.
• Monitor release progress and proactively manage risks and issues.
• Track milestones, dependencies, and critical path activities.
• Ensure teams understand commitments and delivery timelines.
• Support delivery planning across multiple initiatives and squads.
• Escalate risks early and propose practical solutions.
• Act as the central point of communication for dev & release status.
• Build strong relationships with Product Managers, Engineers, Operations teams, and Risk stakeholders.
• Facilitate discussions that unblock delivery.
• Ensure decisions, actions, and accountability remain clear.
• Coordinate change management and operational readiness activities.
• Coordinate release documentation, training readiness, and deployment communications.

Skills

English fluency

Project coordination

Delivery management

Release management

Technology operations

Stakeholder management

Communication

Education

Bachelor's degree

Equivalent professional experience

Tools

Jira

Confluence

Job description

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

As a Delivery Manager within Risk Technology, you will be the orchestration point that turns plans into successful outcomes. You will work across product teams, engineers, business stakeholders, operations, compliance specialists, and vendors to coordinate releases, manage dependencies, and ensure new capabilities reach production smoothly and predictably.

This role is ideal for someone who enjoys bringing structure to complexity, building relationships across teams, and taking ownership of delivery outcomes. You won't just manage release calendars. You'll help drive the technology platforms that support customer due diligence, onboarding, merchant identity, regulatory compliance and risk management across a global payments organization.

Day-to-day Responsibilities

Drive Successful Delivery

• Plan, coordinate, and govern technology releases across multiple Risk Technology verticals and platforms


• Ensure readiness across development, testing, operations, and business teams


• Coordinate release windows, deployment activities, and production go-lives


• Monitor release progress and proactively manage risks and issues

Bring Structure to Delivery

• Track milestones, dependencies, and critical path activities


• Ensure teams understand commitments and delivery timelines


• Support delivery planning across multiple initiatives and squads


• Escalate risks early and propose practical solutions

Coordinate Across Stakeholders

• Act as the central point of communication for dev & release status


• Build strong relationships with Product Managers, Engineers, Operations teams, and Risk stakeholders


• Facilitate discussions that unblock delivery


• Ensure decisions, actions, and accountability remain clear

Protect Production Stability

• Support change management and operational readiness activities


• Coordinate release documentation, training readiness, and deployment communicationsHelp drive continuous improvement of release and delivery processes


• Contribute to incident reviews and lessons learned activities

Learn and Grow

• Develop expertise in Risk Technology, payments, and regulatory delivery


• Gain exposure to complex enterprise platforms and large-scale transformations


• Work alongside experienced Product Managers, Delivery Managers, Architects, and Technology Leaders


• Build a foundation for future progression into Senior Delivery Manager, Program Manager, Portfolio Manager, or Risk Technology leadership roles

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Bachelor's degree or equivalent professional experience


• Fluency in English


• Experience in project coordination, delivery management, release management, technology operations, or a related field


• Strong organizational and planning skills


• Excellent communication and stakeholder management capabilities


• Ability to manage multiple priorities simultaneously


• Structured problem-solving approach


• Comfortable working in dynamic and fast-changing environments


• Experience in software delivery; previous exposure to risk/fintech area and/or familiarity with Jira/Confluence or similar tooling will be an asset

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance


• MyBenefit Platform


• Holiday allowance


• Public transportation allowance


• Meal allowance


• Annual bonus

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).