Project Manager - Banking & Technology Transformation

Infosys Limited; Kraków; Hybrid; PLN 420,000 - 520,000; Full time

Job summary

Infosys Limited in Krakow, Poland, seeks an experienced Delivery Manager to lead complex banking and technology transformation initiatives with end-to-end accountability. You will coordinate across multidisciplinary teams and ensure governance, risk management, and on-time delivery.

The role requires 10+ years in technology delivery or transformation within Banking/FS, strong stakeholder management, and fluent English. Experience with Jira/Confluence and multi-location delivery is essential.

Qualifications

• 10+ years in technology delivery, programme management or transformation in Banking/FS.
• Experience leading multi-team, multi-vendor programmes with governance.
• Proven budget control, forecasting and delivery performance management.
• Strong Agile experience (Scrum/Kanban/SAFe).
• Experience with Jira/Confluence as delivery tooling.
• Ability to manage multi-location teams across regions and time zones.
• Excellent communication, facilitation and negotiation skills.
• Fluent English, both written and spoken.
• Ability to operate in a regulated environment.

Responsibilities

• Own end-to-end delivery of complex banking and technology transformation initiatives from mobilisation to service transition.
• Define and maintain integrated delivery plans with milestones, dependencies, and measurable outcomes.
• Act as a key interface between client stakeholders and delivery teams with clear communication.
• Establish robust programme governance including status reporting, RAID management, milestone tracking, and executive reporting.
• Identify, manage and escalate risks, issues and dependencies for timely resolution.
• Lead cross-functional teams spanning business, product, engineering, architecture, testing and operations.
• Drive Agile delivery practices including planning, prioritisation, and continuous improvement.
• Manage delivery performance against scope, timelines, quality and budget with corrective actions.
• Ensure adherence to client technology, security, risk, documentation and governance standards.
• Coordinate internal teams, client SMEs, third parties and vendors to maintain momentum.
• Build strong stakeholder relationships and maintain transparency around delivery progress.
• Promote collaborative, outcome-focused culture and develop delivery teams.

Skills

Delivery leadership

Governance

Stakeholder management

Agile delivery

Cross-functional leadership

Budget management

Risk management

Communication

English fluency

Distributed teams

Tools

Jira

Confluence

Job description

Project Manager - Banking & Technology Transformation

Role - Project Manager - Banking & Technology Transformation
Location: Krakow, Poland
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Role Purpose

We are looking for an experienced Delivery Manager to lead complex technology and business transformation initiatives for a global banking client. The role has end-to-end accountability for delivery, governance, stakeholder management, risk management and coordination across multidisciplinary teams.
The successful candidate will act as a key interface between the client and delivery organisation, ensuring transparent governance and predictable delivery against agreed scope, milestones, quality standards, budgets and business outcomes.

Key Responsibilities

• Own end-to-end delivery of complex banking and technology transformation initiatives, from mobilisation through implementation and transition into service.
• Define and maintain integrated delivery plans, milestones, dependencies, resource needs and measurable outcomes.
• Act as a key point of contact between client stakeholders and delivery teams, providing clear and timely communication.
• Establish robust programme governance covering status reporting, RAID management, milestone tracking, financial oversight and executive reporting.
• Proactively identify, manage and elevate risks, issues and dependencies, driving timely resolution and informed decision-making.
• Lead cross-functional and distributed teams spanning business, product, engineering, architecture, testing and operations.
• Drive Agile delivery practices, including planning, prioritisation, dependency management and continuous improvement.
• Manage delivery performance against agreed scope, timelines, quality and budget, with clear accountability for corrective actions.
• Ensure adherence to client technology, security, risk, documentation and governance standards.
• Coordinate internal teams, client SMEs, third parties and vendors to maintain delivery momentum and alignment.
• Build strong relationships with business and technology stakeholders and maintain transparency around delivery progress and challenges.
• Promote a collaborative, outcome-focused culture and support the development of delivery teams.

Required Experience and Skills

• 10 years of experience across technology delivery, programme management or transformation, preferably within Banking and Financial Services.
• Demonstrable experience leading large, complex technology programmes involving multiple teams, suppliers and stakeholders.
• Strong experience in programme governance, RAID management, dependency management, delivery planning and executive reporting.
• Proven financial and commercial management capability, including budget control, forecasting and delivery performance management.
• Strong understanding of Agile delivery, ideally including Scrum, Kanban and/or SAFe.
• Hands-on experience with delivery tooling such as Jira and Confluence.
• Experience managing multi-location and distributed delivery teams across regions and time zones.
• Excellent communication, facilitation, negotiation, influencing and problem-solving skills.
• Ability to operate effectively with business and technology stakeholders in a regulated environment.
• Fluent written and spoken English.

Preferred Experience

• Previous experience with HSBC or another Tier-1 global bank.
• Experience across Retail Banking, Wealth Management, Private Banking, Client Onboarding or Digital Transformation.
• Exposure to client lifecycle management, onboarding, KYC/AML or regulatory transformation.
• Experience delivering software engineering, cloud, data, digital platform or technology modernisation programmes.
• Relevant delivery or programme certifications such as SAFe, Scrum, PRINCE2, PMP or equivalent.

About Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.

We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change.

We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.

Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin