Programme Manager Identity Solutions

Mastercard Inc.; Warszawa; On-site; PLN 300,000 - 540,000; Full time

Job summary

Mastercard in Europe is seeking a Programme Manager to deliver market and sales enablement of Identity Solutions across Europe and to run customer pilots that prove value for digital credentials and wallets. You will coordinate with Core teams and support 30+ markets, including Moldova and Ukraine, ensuring local teams have materials and training to engage customers effectively.

You will lead cross-functional collaboration in a fast-paced, matrix organisation, delivering measurable pilots and a

Qualifications

• Experienced programme manager with multi-country SaaS commercialization experience.
• Ability to operate in ambiguity while delivering structured plans.
• Strong interpersonal skills to motivate cross-functional teams.
• Familiarity with identity verification, digital credentials, wallets is a plus.

Responsibilities

• Deliver market and sales enablement so local teams can engage customers consistently
• Support and enable local market teams across 30+ European markets plus Moldova and Ukraine
• Oversee and guide market plans and prioritisation; ensure timely support and involvement by experts
• Manage and support customer pilots in identity solutions with WE BUILD and other pilots
• Support local teams in turning interest into active opportunities
• Coordinate cross-functional delivery across product, commercial and market teams

Skills

Programme management

SaaS commercialization

Cross-functional collaboration

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Programme Manager Identity Solutions

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The SSO Identity Solutions team in Europe is looking for a Programme Manager to deliver market and sales enablement of new Identity Solutions products across Europe and execute customer pilots that prove the value of new services for digital credentials and wallets. Mastercard has committed to deliver several pilots (WE BUILD) and has growing interest in large number of markets across Europe. We must engage and enable 30+ European markets plus Moldova and Ukraine. A dedicated delivery owner is therefore needed to support local market teams, coordinate pilots and convert interest into a strong customer pipeline.

Role

• Deliver market and sales enablement so local teams can engage customers consistently
• Support and enable local market teams across 30+ European markets plus Moldova and Ukraine
• Oversee and guide market plans and prioritisation; ensure timely support and involvement by subject matter experts when required; ensure sales materials, training sessions etc are available to the local teams
• Manage and support customer pilots in identity solutions, in collaboration with Core (WE BUILD and other pilots) where needed
• Support the local teams in progressing interest in priority markets into active opportunities
• Coordinate cross-functional delivery across product, commercial and market teams

Expected outcomes

• Market and sales enablement materials and playbooks
• Coordinated market engagement plans
• Delivered customer pilots (WE BUILD and others)
• Pilot pipeline and progress reporting
• A strong, qualified pipeline of customers

All About You

• Experienced programme manager – ideally with experience from successful commercialization and scaling of a multi-country Saas business and eco-system services
• Able to work with ambiguity on the long-term plans and outcomes while still providing structure and focus for near-term activities
• Strong interpersonal skills, ability to get things done and motivate cross-functional colleagues in a complex matrix organisation
• Familiarity with identity verification, authentication, digital credentials, wallets, trust frameworks, and emerging digital identity ecosystems is a plus and will be helpful
• Personal qualities such as analytical and commercial mindset, and structure and well organized would be highly beneficial for this role

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.