Senior Project Manager - Delivery Consultant

Mastercard Inc.; Warszawa; On-site; PLN 170,000 - 260,000; Full time

Job summary

Mastercard in Warsaw seeks an experienced Senior Project Manager – Delivery Consultant to lead large enterprise programs, drive value from initiation to realization, and align managing risk with strategic outcomes.

You will coordinate cross‑functional teams, mentor junior staff, and engage senior clients across industries, applying project management best practices, English and Polish communication, and a global mindset.

Qualifications

• 6+ years of Project Management experience.
• Exposure to financial institutions, payments, and/or consultancies.
• Experience coaching and managing teams across multiple projects and/or engagements with third parties.
• Experience managing key client relationships.
• Knowledge of business KPIs, financials, and organizational leadership.
• Ability to provide perspective on industry and marketplace.
• Logical, structured thinking.
• Advanced Word, Excel, and PowerPoint skills.
• Ability to communicate effectively in English and Polish.
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
• Ability to travel to client sites on a semi-regular basis

Responsibilities

• You will manage a portfolio of projects that support a strategy, a strategic change, or initiative with significant impact on the organization.
• Client Impact: Lead client engagements and workstreams for large enterprise-level programs across a range of industries, problem statements, and cultures.
• Team Collaboration & Culture: Lead team to creative insights and sound business recommendations, and deliver impactful and influential client presentations while growing team members’ roles and skills.

Skills

Project Management

Leadership

Communication (English & Polish)

Strategic Thinking

Office software (Word/Excel/PowerPoint

Education

MBA or master's degree

PMP certification

Tools

Project Management tools

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Project Manager - Delivery Consultant Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations.

Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management.

Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.

Roles and Responsibilities

• You will manage a portfolio of projects that support a strategy, a strategic change, or initiative with significant impact on the organization. You will manage complexity and inherent risks across a wide range of business areas, where there are strong interdependencies and shared resources, and you will manage benefits from their initial identification and definition through to the eventual realization and achievement of measurable improvements.
• Client Impact: Lead client engagements and workstreams for large enterprise-level programs across a range of industries, problem statements, and cultures. Promote proven, accredited project and change management methodologies and techniques to help clients drive measurable value from initiation to benefit realization. Mitigate risks, solve issues, and ensure plan remains in line with agreed timescales, budgets, and quality criteria. Identify new business opportunities and communicate to executives to pursue, leading sales calls and client development including proposal contribution. Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness.
• Team Collaboration & Culture: Lead team to creative insights and sound business recommendations, and deliver impactful and influential client presentations while growing team members’ roles and skills. Provide expertise and day-to-day project delivery team leadership, supporting evolution of solutions with innovation and create a collaborative and inclusive environment for all levels. Manage relationship with internal Mastercard leadership and stakeholders and build the firm’s intellectual capital. Effectively leverage subject matter experts to develop best customized solutions. Provide on-the-job training, coaching, and mentorship to junior team members, including evaluating performance, and providing feedback.

Qualifications

• 6+ years of Project Management experience
• Exposure to financial institutions, payments, and/or consultancies
• Experience coaching and managing teams across multiple projects and/or engagements with third parties
• Experience managing key client relationships
• Knowledge of business KPIs, financials, and organizational leadership
• Ability to provide perspective on industry andmarketplace
• Logical, structured thinking
• Advanced Word, Excel, and PowerPoint skills
• Ability to manage multiple tasks and clientsin a fast-paced, deadline-driven environment
• Ability to communicate effectively in English and Polish.
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
• Ability to travel to client sites on a semi-regular basis

Preferred qualifications

• Experience leading development and implementation of solutions and measuring impact on clients' business
• Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
• Knowledge of Project Management tools
• Exposure to payments and/or retail banking or merchants
• Experience generating new knowledge or creating innovative solutions for a firm
• MBA or master’s degree with relevant specialization (not required)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.