Program Manager

INNOVATIVE TECH SOLUTIONS INC; Polska; Hybrid; PLN 469,000 - 704,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Health insurance

Job summary

INNOVATIVE TECH SOLUTIONS INC is seeking an experienced Infrastructure Program Manager to lead cross-functional programs from intake to delivery. You will govern, track, and report across technical teams and stakeholders using Jira, AI, and automation tools to improve PMO execution.

The role supports Infrastructure & Operations with a focus on traditional, agile, and hybrid delivery frameworks, requiring PMP certification and 12+ years of experience.

Qualifications

• PMP certification is required.
• 12+ years of program management experience.
• Experience leading infrastructure, hosting, cloud, data center, network, or IT operations programs.
• Knowledge of traditional waterfall, agile, and hybrid delivery frameworks.
• Strong communication skills for executive updates.
• Experience using AI-enabled tools or automation to improve PMO productivity.

Responsibilities

• Lead infrastructure programs across planning, execution, risk management, dependency tracking, and stakeholder communications.
• Translate infrastructure needs into actionable program plans, milestones, Jira workstreams, delivery roadmaps, and executive-ready status updates.
• Coordinate across infrastructure engineering, operations, cloud, network, security, vendor, and business teams to drive alignment and timely delivery.
• Apply traditional, agile, and hybrid delivery practices based on program complexity, team maturity, and operating model needs.
• Maintain governance artifacts including charters, RAID logs, decision logs, dependency trackers, and program dashboards.
• Use AI and automation to streamline PMO activities such as meeting summaries, status reporting, action-item tracking, risk identification, backlog hygiene, and portfolio insights.
• Identify delivery risks, resource constraints, timeline impacts, and escalation needs early, with clear recommendations and action plans.
• Support continuous improvement of PMO processes, templates, reporting cadences, and operational program management standards.

Skills

Program management

Infrastructure knowledge

Waterfall/Hybrid delivery

Jira proficiency

AI/Automation

Stakeholder communication

Education

PMP certification

Tools

Jira

Automation tools

AI tooling

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Health insurance

Role Summary:

The Infrastructure Program Manager leads cross-functional infrastructure initiativesfrom intake through delivery, ensuring programs are planned, governed, tracked, and communicatedeffectively across technical teams and stakeholders. This role requires strong program managementdiscipline, working knowledge of infrastructure environments, proficiency with traditional and agiledelivery frameworks, and the ability to use Jira, project management software, AI, and automation to improve PMO execution and reporting.

Role Type

Program Manager supporting Infrastructure & Operations

Experience Requirement

12+ years of program management experience

Certification Requirement

PMP certification required

Delivery Environment

Traditional, agile, and hybrid delivery frameworks

Core Responsibilities

Lead infrastructure programs and initiatives across planning, execution, risk management,dependency tracking, and stakeholder communications. Translate infrastructure needs into actionable program plans, milestones, Jira workstreams, deliveryroadmaps, and executive-ready status updates. Coordinate across infrastructure engineering, operations, cloud, network, security, application,vendor, and business teams to drive alignment and timely delivery. Apply traditional, agile, and hybrid delivery practices based on program complexity, team maturity,and operating model needs. Maintain governance artifacts including charters, RAID logs, decision logs, dependency trackers,financial/resource updates, and program dashboards. Use AI and automation to streamline PMO activities such as meeting summaries, status reporting,action-item tracking, risk identification, backlog hygiene, and portfolio insights. Identify delivery risks, resource constraints, timeline impacts, and escalation needs early, with clearrecommendations and action plans. Support continuous improvement of PMO processes, templates, reporting cadences, and operationalprogram management standards.

Required Qualifications

PMP certification is required. 8+ years of program management experience, preferably supporting infrastructure, hosting, cloud,data center, network, workplace technology, or IT operations programs. Demonstrated experience leading complex, cross-functional programs with multiple workstreams,dependencies, risks, and senior stakeholder visibility. Updated for infrastructure program management focus
Working knowledge of traditional waterfall, agile, and hybrid delivery frameworks, including how to tailor practices for infrastructure delivery. Proficiency with Jira and other project or portfolio management software for backlog tracking,roadmap planning, milestone management, reporting, and team coordination. Strong communication skills with the ability to convert technical details into concise businessupdates, decisions, and executive summaries. Experience using AI-enabled tools or automation to improve PMO productivity, reporting quality,meeting effectiveness, and operational follow-through.

Preferred Skills

Familiarity with infrastructure terminology, server environments, cloud platforms, changemanagement, service management, and operational readiness practices. Experience building repeatable PMO templates, dashboards, governance routines, and portfoliomanagement processes. Ability to facilitate working sessions, backlog reviews, dependency discussions, steering updates, andpost-implementation lessons learned. Comfort partnering with technical teams while maintaining sufficient business-level communicationfor leadership audiences.

Success Profile

Brings structured program leadership to infrastructure work without overburdening technical teamswith unnecessary process. Creates transparency through clear plans, accurate status reporting, practical risk management, andtimely escalation. Uses modern PMO practices, including AI and automation, to improve speed, consistency, anddecision quality.

This is a remote position.