Product Support Engineer (R&D) - System Software

BorgWarner; Polska; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Private Medicover medical care

Multisport card

PZU insurance

Salary commensurate with experience

Holidays support

Hard and soft trainings

Job summary

BorgWarner is seeking a Product Support Engineer (R&D) - System Software to support production, launches and lifecycle management of automotive power electronics. You will provide technical expertise in system and software troubleshooting, releases, and manufacturing support while collaborating with Manufacturing Plant functions and Product Engineering teams.

The role demands experience in automotive product development, embedded software, and ASPICE compliance, with travel as needed and fluency

Qualifications

• Bachelor's or Master's degree in Electrical Engineering, Mechatronics, Software Engineering, or a related field.
• Experience in automotive product development and manufacturing support.
• Knowledge of Systems Engineering, requirements management, and Automotive SPICE (ASPICE).
• Experience with embedded software development, software debugging, code analysis, and AUTOSAR.

Responsibilities

• Act as the primary technical interface between the manufacturing plant and Product Engineering teams for product issues.
• Coordinate rapid engineering responses and support root cause investigations and corrective measures.
• Support product launches, SOP, and serial production activities.
• Lead system and software support activities related to production releases and manufacturing deployment.
• Support software, system, and product releases into production environments.

Skills

Embedded software

AUTOSAR

Power electronics

Functional Safety ISO 26262

ASPICE

MATLAB/Simulink

CANoe/CANape

CAPL

Perl scripting

Root cause analysis

Willingness to travel

English (fluency)

Education

Bachelor's or Master's degree in Electrical Engineering, Mechatronics, Software Engineering, or related field

Tools

MATLAB/Simulink

Polarion

CANoe

CANape

CAPL

Job description

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.

Our Culture

We believe health and safety of our employees are a top priority, we care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.

We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!

Job purpose

As a Product Support Engineer (R&D) - System Software you will support the production, launch, and lifecycle management of automotive power electronics products by providing technical expertise in system and software troubleshooting, production releases, and manufacturing support while acting as a key interface between Manufacturing Plant functions and Product Engineering teams.

Key responsibilities

• Act as the primary technical interface between the manufacturing plant and Product Engineering teams for product issues.
• Coordinate rapid engineering responses and support root cause investigations, containment actions, and corrective measures for design-related issues.
• Support product launches, SOP, and serial production activities.
• Lead system and software support activities related to production releases and manufacturing deployment.
• Support software, system, and product releases into production environments.
• Support troubleshooting of manufacturing, EOL test, and supplier-related issues.
• Analyze software, source code, and system-related issues on test benches and production equipment.
• Support software and systems engineers in debugging, issue investigation, root cause analysis, and implementation of corrective actions.
• Support the development, maintenance, and continuous improvement of automation scripts and software components (e.g., Perl, DLLs) used on test systems and production equipment.
• Support warranty and field issue investigations related to product design and system functionality.
• Identify recurring technical issues, provide lessons learned, and feedback to Product Engineering teams.
• Participate in DFM/DFA activities and support FMEA reviews to improve product robustness and manufacturability.

What we’re looking for

• Bachelor's or Master's degree in Electrical Engineering, Mechatronics, Software Engineering, or a related field.
• Experience in automotive product development and manufacturing support.
• Knowledge of Systems Engineering, requirements management, and Automotive SPICE (ASPICE).
• Experience with embedded software development, software debugging, code analysis, and AUTOSAR.
• Knowledge of power electronics, traction inverters, and electric drive systems.
• Understanding of Functional Safety (ISO 26262), FMEA, and root cause analysis methodologies.
• Familiarity with manufacturing processes, EOL testing, and production troubleshooting.
• Experience with MATLAB/Simulink, Polarion, CANoe, CANape, CAPL, and similar engineering tools.
• Knowledge of scripting and test automation solutions (e.g., Perl, DLL-based applications) - preferred
• Effective communication and collaboration skills in cross-functional teams.
• Strong analytical and problem-solving skills.
• Organized and structured work style with attention to detail.
• Willingness to travel occasionally to manufacturing plants, tech centers, and customer locations.
• Fluency in English is required. German and/or French would be an advantage.

What we offer

• Private Medicover medical care for the employee and their family.
• Co-financing for the sport card Multisport.
• Possibility to join the PZU insurance.
• Salary adequate to skills and experience.
• Co-financing for holidays.
• Hard and soft trainings.

What we believe

• Inclusion - We value diversity in people, ideas, and experiences.
• Integrity - We believe in transparency, authenticity, and depend on each other to deliver what we promise.
• Excellence - We contribute to our developments by seeking knowledge and sharing information.
• Responsibility - We care about our local communities and the global environment.
• Collaboration - We are one BorgWarner.

Recruitment process

• CV Review - Your application and CV will be reviewed to assess your qualifications and experience in relation to the role requirements.
• Phone Interview (approximately 30 minutes) - This initial conversation is designed to discuss your background, expectations, and answer any preliminary questions.
• Technical Interviews (1 to 1.5 hours, two or three rounds) - Conducted in English with the manager and an additional team member, this stage focuses on evaluating your technical knowledge and problem-solving skills. The interview can be held via Teams or at our office.
• Final Interview (45 minutes) - A meeting with a representative from the HR department to ensure alignment with our company culture and discuss the next steps. This interview might also take place via Teams or at our office.

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