At JustRelate, we help more than 4,000 organizations build outstanding digital customer experiences. Our AI-powered Customer Engagement Platform connects CRM, Marketing Automation, Web Builder, Email Builder, Analytics, CPQ, and Portals in one composable ecosystem.
With offices in France, Germany, and Poland, our 200+ experts work with enterprise customers and public institutions across Europe to deliver digital platforms that create measurable business value.
The role:
We are seeking a Product Manager with 3+ years of experience to drive the end-to-end evolution of the JustRelate platform. In this hands‑on role spanning the complete product lifecycle, you will translate customer and business insights into prioritized features and high‑impact value for our users.
As a delivery‑first organization, we emphasize continuous iteration, practical decision‑making, and balancing user needs with technical and operational constraints. You will be expected to deliver measurable outcomes through clear trade‑offs, practical experimentation with AI to accelerate discovery and delivery, and a continuous learning mindset.
What You'll Do:
Product Discovery
- Understand customer and user problems, needs and workflows.
- Work directly with customers and users to gather qualitative and quantitative insights.
- Combine customer evidence, Product data, business context and market signals to identify opportunities.
- Frame Product problems and expected outcomes before moving into solutions.
- Use prototypes and experimentation where useful to explore ideas and validate assumptions.
- Contribute to Product vision, strategy and roadmap.
- Define clear Product goals and expected outcomes.
- Prioritize based on customer value, business impact, evidence and technical realities.
- Make and communicate Product trade‑offs.
- Balance short‑term delivery needs with longer‑term Product direction.
- Identify relevant dependencies, risks and opportunities across Products and teams.
Product Delivery
- Own Product initiatives from discovery through delivery, launch and iteration.
- Work closely with Engineering and Design to deliver the smallest valuable version and evolve it based on learning.
- Make Product decisions and trade‑offs that balance customer value, business priorities and technical realities.
- Navigate dependencies, technical constraints and technical debt pragmatically to maintain momentum.
- Validate that delivered capabilities create the expected customer and Product value.
Go-to-Market & Adoption
- Collaborate with Marketing, Sales, Customer Success, Support and other relevant teams on launch and Go-to-Market readiness.
- Ensure new capabilities can be clearly understood, positioned and adopted by customers.
- Use adoption, customer feedback and market signals to inform further Product iterations.
What You'll Bring:
- 3+ years of Product Management experience with MarTech domain knowledge.
- Experience with B2B SaaS platforms or enterprise software.
- Experience working ina cross-product or Platform environment.
- Strong understanding of Agile Product Development.
- Experience working directly with customers and users.
- Experience working closely with Engineering and Design.
- Strong prioritization, decision‑making and Product trade‑off skills.
- Comfortable navigating technical constraints, dependencies and technical debt.
- Familiarity with APIs and integrations.
- Comfortable using prototypes as a practical way to explore and validate Product ideas.
- Comfortable using AI as part of everyday Product work.
- Familiarity with Jira, Confluence and Figma.
- Fluent English, written and spoken.
Why Join JustRelate?
- Work on challenging digital transformation projects for leading European organizations.
- Join an experienced international team with offices in France, Germany, and Poland.
- Flexible remote and hybrid working options.
- MultiSport and Luxmed.
- 30 days of annual leave.
- Continuous learning, professional development, and language courses.
- Modern equipment and collaborative working culture.
- International events and team activities.
- The opportunity to shape one of Europe’s leading AI-powered Customer Engagement Platforms.