Product Operations Analyst

LE0002 Relativity Poland sp. z o.o.; Województwo małopolskie; Hybrid; PLN 144,000 - 216,000; Full time

Benefits offered by this job

Comprehensive health plans

Parental leave for caregivers

Flexible work arrangements

Two week-long company breaks per year

Long-term incentive program

Training investment program

Job summary

Relativity is hiring a Product Operations Analyst to support and optimize our product feedback tooling, roadmap management, and department operating rhythms. You will help automate high-friction manual work with AI, AI tools, and workflow platforms, enabling scalable processes across the product organization.

The role emphasizes systems thinking, data-driven decision making, and collaboration with diverse partners to improve discovery, requirements, and delivery.

Qualifications

• 2+ years of experience in technology, data analytics, product management, project management, or process/operations analysis.
• Experience using AI tools such as Claude, ChatGPT, Gemini, or Copilot to streamline work and automate processes.
• Bachelor’s degree in business, computer science, data analytics, or related area of study.
• Strong systems-thinking mindset and ability to translate ambiguous problems into scalable solutions.
• Understanding of product management and/or product operations disciplines.
• Familiarity with data to analyze and monitor process/operations health and to track success.
• Experience implementing automations using workflow platforms or building lightweight internal tools.
• Knowledge of Productboard, Jira, and/or Confluence is a bonus.
• Excellent written and verbal communication and presentation skills.

Responsibilities

• Support and optimize our feature launch process and collaborate with internal partners to ensure successful releases.
• Administer and provide expert guidance for our tooling for product feedback and roadmap management.
• Support product team operating cadence including request routing, coordinating content opportunities for department meetings, and maintaining high-quality internal process guidance and product roadmap assets.
• Identify opportunities to empower product managers by simplifying workflows and reducing operational overhead.
• Identify high-friction or repetitive work across Product Ops and prioritize improvements or automation.
• Design and implement automations using AI tools, workflow platforms, and system integrations to improve consistency and scalability.
• Support adoption of AI-enabled ways of working across discovery, requirements, and delivery.
• Measure impact of process improvements and iterate based on adoption and outcomes.

Skills

AI tools

Data analysis

Product management

Process improvements

Communication

SQL basics

Education

Bachelor's degree

Tools

Power Automate

n8n

Zapier

Make

Power Platform

Jira

Confluence

Job description

Posting Type Remote/Hybrid Job Overview WHO WE ARE

Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with confidence. Our AI-powered, cloud platform, RelativityOne, transforms massive volumes of complex information into actionable insights for litigation, investigations, regulatory inquiries, data breach responses, and other high-stakes legal work where accuracy and trust are crucial. The world’s largest law firms, corporations, and government agencies rely on Relativity’s legal AI software to securely surface and manage the most relevant and impactful information in their matters. Beyond our commercial impact, we are committed to expanding access to technology and supporting pro bono legal work.

WHAT WE DO

The Product Management team is looking for a Product Operations Analyst with strong communication, analytical, and collaboration skills, and a strong desire to help enable a high performing product management team. You will be responsible for supporting and optimizing the enabling tools and processes that help our product team collect and organize product feedback, prioritize and plan what to build next, and ensure successful feature releases. You will also help support and improve the department-level operating rhythms including recurring product ceremonies, reporting, and collaboration with other departments.

ABOUT THE ROLE

This role also carries a growing emphasis on AI fluency, systems thinking, and automation. As our product organization evolves how it works, you will help identify high-friction, manual work and apply AI tools and workflow automation to make our core processes more consistent, scalable, and efficient. Over time, there is significant opportunity for this role to take on deeper ownership of AI and automation initiatives across the product organization. A successful candidate must be energized by building great products, collaborating with a diverse range of partners, optimizing team processes, deeply exploring data, and experimenting with new tools and technology to improve how teams work.

Job Description and Requirements

WHAT YOU’LL DO

• Support and optimize our feature launch process and collaborate with internal partners to help ensure successful releases
• Administer and provide expert guidance for our tooling for product feedback and roadmap management
• Support product team operating cadence including request routing, coordinating high value content opportunities for department meetings, and maintaining high-quality internal process guidance and product roadmap presentation assets
• Identify opportunities to enable and empower product managers, including simplifying workflows and reducing operational overhead
• Identify high-friction, manual, or repetitive work across Product Ops processes such as planning, reporting, roadmap coordination, and internal communications, and prioritize opportunities to improve or automate it
• Design and implement practical automations using AI tools, workflow platforms, and system integrations, and improve process consistency and scalability through templates, SOPs, and reusable patterns
• Support the product organization’s adoption of AI-enabled ways of working across discovery, requirements, and delivery
• Measure the impact of process improvements and automations, and iterate based on adoption and outcomes

WHAT WE’RE LOOKING FOR

• Required 2+ years of experience in technology, data analytics, product management, project management, or process/operations analysis
• Hands-on experience using AI tools such as Claude, ChatGPT, Gemini, or Copilot to streamline work, automate processes, and improve output quality
• Bachelor’s degree in business, computer science, data analytics, or related area of study
• Preferred Energized by highly complex problems, systems, and interactions, with a systems-thinking mindset and a strong ability to spot inefficiencies and translate ambiguous problems into practical, scalable solutions
• Demonstrated understanding of product management and/or product operations disciplines
• Familiarity and comfort with data, including ability to use data to analyze and monitor process/operations health, set goals, back up assumptions, and track success
• Experience optimizing and scaling organizational processes
• Experience implementing automations using workflow platforms such as Power Automate, n8n, Zapier, Make, Workato, or similar, or building lightweight internal tools such as Slack apps, workflow bots, or Microsoft Power Platform solutions
• Basic familiarity with SQL is a bonus; familiarity with APIs, webhooks, or system integrations is a plus
• Experience using Productboard, Jira, and/or Confluence is a bonus
• Excellent written and verbal communication and presentation skills, including experience creating SOPs, templates, or enablement materials
• Detail-oriented, enthusiastic self-starter with ability to work both independently and in a team environment

Benefit Highlights

• Comprehensive health, dental, and vision plans
• Parental leave for primary and secondary caregivers
• Flexible work arrangements
• Two, week-long company breaks per year
• Additional time off
• Long-term incentive program
• Training investment program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values: 144 000 and 216 000PLN The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills

• Communication
• Customer Relationships
• Data Analysis
• Data Visualization
• Market Research
• Process Improvements
• Product Management
• Product Strategies
• Project Management
• Relationship Management

We’re solving big data challenges in the legal tech industry, and we’re always looking for more people to join us on the journey. At Relativity, you'll learn cross-functional skills to grow your career and have the chance to make a big impact on our customers, our industry, and our communities. We admire and value our employees, so it’s no surprise that our hiring process is designed to help us really get to know you – and for you to get to know us, too.