Product Manager

Go Offer; Polska; On-site; PLN 80,000 - 120,000; Full time

Job summary

A leading EdTech company in Poland is seeking a strong EdTech Product Manager to take ownership of their educational product, scale it to international markets, and optimize customer experience. The ideal candidate will have proven experience in product management, strong analytical skills, and the ability to collaborate with a large team. This position is suitable for a strategic thinker ready to tackle the challenges of international expansion and educational content development.

Qualifications

• Proven experience as a Product Manager in EdTech or a related field.
• Strong analytical skills and experience with customer experience strategies.
• Familiarity with international market expansion.
• Excellent communication and teamwork capabilities.

Responsibilities

• Own product evolution and international scaling.
• Optimize customer experience for 500+ students.
• Work with mentors to ensure content quality and relevance.
• Document operational processes and create SOPs.

Skills

Product ownership

International market adaptation

Customer journey analysis

Operational efficiency

Job description

CEO @ Go Offer | Job search assistance, Career Development, Interview preparation | Boston, USA

About the Role

We are looking for a strong EdTech Product Manager who will take ownership of our educational product and scale it to international markets.

You will own the entire educational ecosystem end-to-end: from customer experience to product expansion.

Scope of responsibility:

• Product ownership and evolution of our educational system
• Launch and adaptation for international markets (Europe: Finland, Germany)
• Optimization of the customer experience (500+ students completed the program)
• Collaboration with a team of 50+ people (mentors, curators, assistants)
• Direct reporting to the CEO

Key Responsibilities

International Product Expansion (40%)

Adapting the product for the new market:

• Localize the program
• Find and hire local mentors
• Adjust pricing and packaging for European purchasing power
• Ensure technical compliance — GDPR, VAT, platform adaptation

Go-to-market preparation:

• Create marketing materials
• Adapt success stories and case studies
• Build go-to-market strategy for each country

Customer Experience Optimization (30%)

Analyze & improve the customer journey:

• Identify friction points, drop-offs, confusion
• Simplify and shorten the client pathway
• Unify fragmented touchpoints into a streamlined system
• Remove unnecessary steps
• Track core metrics: completion rate, satisfaction, time to offer
• Identify bottlenecks and improvement opportunities
• Test hypotheses, implement changes, measure impact

Reduce operational costs:

• Automate manual processes where possible
• Optimize the ratio of mentors/curators/assistants
• Reduce cost of delivery without reducing quality

Education Content Development (20%)

Work with subject-matter experts:

• Hire mentors for new markets
• Coordinate content creation
• Ensure content quality and relevance
• Build structured learning paths (junior / mid / senior)
• Develop curriculum materials, workshops, resources

Product Operations & Processes (10%)

Operational process setup:

• Document all program processes
• Create SOPs for mentors and curators
• Work with a product & delivery team
• Align product with marketing, sales, ops
• Serve as the key link between CEO and execution teams