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Rolls‑Royce Kraków Global Capability Centre seeks a hands-on Procurement Operations Manager to lead and optimise procurement services, covering e-Sourcing, Purchasing, Invoice Resolution, Channel Enablement, Helpdesk, Contract Administration and Supplier Maintenance.
You will manage day‑to‑day operations, monitor SLAs/KPIs, ensure compliance, and drive continuous improvement while collaborating with global stakeholders to strengthen supplier relationships and deliver measurable value.
At Rolls‑Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.
By joining Rolls‑Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high‑performance culture.
The Procurement Operations Manager, will oversee and actively contribute to the delivery of Procurement Operations services, ensuring operational excellence and compliance across all activities. This role combines leadership with hands‑on execution, managing a team across e‑Sourcing, Purchasing, Invoice Resolution, Channel Enablement, Helpdesk, Contract Administration and Supplier Maintenance activities.
You will manage day‑to‑day team operations, monitor performance against SLAs and KPIs, and resolve issues promptly to maintain service quality. A key responsibility is ensuring operational procurement activities are executed efficiently, accurately, and in alignment with procurement policies, compliance, process and governance standards. You will also drive continuous improvement by streamlining processes, optimising tools and templates, and fostering a high‑performance culture within the team.
You will work closely with global procurement stakeholders to deliver timely, effective operations outcomes and maintain audit‑ready documentation. By combining strong leadership, operational expertise, and attention to detail, you will help strengthen compliance, improve efficiency, and deliver measurable value across the Procurement Operations function.
This is an exciting opportunity for a hands‑on leader who thrives in a fast‑paced environment and enjoys developing talent. You will be passionate about driving purchasing and operational procurement excellence while delivering exceptional customer service, managing team capacity effectively, and strengthening business relationships.
The Kraków Rolls Royce Global Capability Centre represents an exciting new chapter in the growth of Rolls Royce Group Business Services. Designed to support global operations and employee services, the Centre is a key hub for enabling operational efficiency and strengthening global business processes. It delivers exceptional services across finance, procu