Process Excellence Sales Back Office Expert

Miele; Poznań; On-site; PLN 180,000 - 260,000; Full time

Job summary

Miele Tehnica Romania is seeking a process improvement lead to drive standardization and efficiency across markets. You will own project execution, coordinate teams, and track delivery to ensure timely outcomes.

You will translate business needs into practical, process- and system-oriented solutions, recommend the best approach (process changes, automation, reporting, system enhancements) and leverage digital tools, automation and AI to boost efficiency and decision-making.

Qualifications

• Experience in driving process improvements, projects, or operational initiatives.
• Practical exposure to digital solutions (automation, analytics, AI or similar).
• Knowledge of SAP S/4HANA is a plus.
• Strong communication and stakeholder management skills.
• Structured, well-organized, and solution-oriented mindset.
• Ability to take ownership and drive execution.
• Understanding of end-to-end processes and system dependencies.
• Fluent English.

Responsibilities

• drive standardization and improvement initiatives across markets
• take ownership of project execution, coordination, and delivery tracking
• identify and implement process improvements and efficiency opportunities
• translate business needs into practical, process and system-oriented solution
• recommend and support the selection of the right approach (process changes, automation, reporting, system enhancements)
• leverage digital tools, automation and AI to improve efficiency and decision-making
• facilitate workshops and structured problem-solving sessions
• ensure alignment, transparency, and consistent follow-up with stakeholders
• support alignment of global standards with local operational needs

Skills

Stakeholder management

Communication

Structured mindset

Ownership & execution

End-to-end processes

Fluent English

Tools

SAP S/4HANA

Job description

Responsibilities:drive standardization and improvement initiatives across markets;take ownership of project execution, coordination, and delivery tracking;identify and implement process improvements and efficiency opportunities;translate business needs into practical, process and system-oriented solution;recommend and support the selection of the right approach (process changes, automation, reporting, system enhancements);leverage digital tools, automation and AI to improve efficiency and decision-making;facilitate workshops and structured problem-solving sessions;ensure alignment, transparency, and consistent follow-up with stakeholders;support alignment of global standards with local operational needs.Requirements:experience in driving process improvements, projects, or operational initiatives;practical exposure to digital solutions (automation, analytics, AI or similar);knowledge of SAP S/4HANA - nice to have;strong communication and stakeholder management skills;structured, well-organized, and solution-oriented mindset;ability to take ownership and drive execution;understanding of end-to-end processes and system dependencies;fluent English.