Privacy Data Analyst - Fluent French

TP; Kraków; On-site; PLN 50,000 - 85,000; Full time

Benefits offered by this job

On-site office in Kraków

MyBenefit including Multisport and LUX

Refer a Friend program

Corporate life insurance

Job summary

TP in Kraków is seeking a Privacy Specialist to enforce policies by analyzing requests under European Law for lawyers and individuals, reviewing and processing privacy requests.

You will also handle privacy requests across workflows, collaborate with policy specialists, maintain quality, meet weekly productivity targets, and support multiple markets, including English, using Translation Tool when required.

Qualifications

• Fluency in French and English (written and spoken).
• Attention to detail and strong communication.
• Ability to work in a fast-paced environment.
• Experience in privacy or legal support is desirable.

Responsibilities

• Review and process incoming privacy requests using online tools.
• Evaluate validity of each request in line with client policies.
• Collaborate with policy specialists to resolve cases using the client framework.
• Maintain a high level of quality in each review.
• Meet weekly productivity deliverables as part of daily workflow.
• Support different workflows/markets as needed, including English.

Skills

Fluent French

Fluent English

Attention to detail

Excellent communication

Impeccable judgment

Reviewing explicit content

Fast-paced environment

Flexibility/adaptability

Computer literacy

Google Suite

Education

B.A./B.S. or Master’s in online operations, privacy or legal support

Tools

Google Suite

Job description

The Privacy Specialist is responsible for enforcing the policies for our clients' products by analyzing requests under European Law Legislation from lawyers and private individuals by reviewing and processing privacy requests.

You will also be responsible for handling users’ privacy requests for different workflows, following the client’s guidelines, which allow you to make sound decisions. You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast-paced, dynamic environment.

Duties & responsibilities:

• Review and process incoming privacy requests through online tools. Evaluate the validity of each request in line with our clients' policies.
• Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments.
• Work closely with our clients' policy specialists to address cases and regulatory inquiries using the client's response framework.
• Maintain a high level of quality in each case that you review.
• Achieve weekly productivity deliverables as part of the daily workflow.
• Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness.
• Develop skills in several different areas, including data, tools, and quality assessment.
• You may be required from time to time to support different workflows/products/markets depending on business needs.
• While you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations.

Required Qualifications & Experience:

• Fluency in written and spoken French and English is essential.
• Motivated by working in an environment that requires strong attention to detail.
• Excellent communication skills, both verbal and written.
• Demonstrates ability to exercise impeccable judgment.
• Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content.
• Ability to work in a fast-paced environment.
• Ability to be flexible and adaptable to meet changing business needs.
• Good computer literacy with the ability to quickly learn new tools.
• Ability to use Google Suite would be an advantage.
• B.A. or B.S. degree/master's or equivalent professional experience in online operations, privacy or a legal support role is desirable.
• Understanding the role.
• Solution & results-oriented.
• Initiative.
• Collaboration & teamwork.
• Organisation & planning.
• Resilience & adaptability.
• Organizational commitment.

We offer:

• Employment contract.
• On-site work in our office in Kraków.
• MyBenefit (inc. Multisport, private LUX MED Medical Care) .
• Refer a Friend Program.
• Attractive offer to join Unum Corporate Life Insurance.