Principal, Strategic Business Operations

Kraken; Poland; On-site; PLN 180,000 - 320,000; Full time

Job summary

Kraken is seeking a seasoned BizOps professional to join our Pro organization, driving cross-functional initiatives from concept to execution. You’ll build operating rhythms, dashboards, and forums to keep teams aligned with priorities across Spot, Margin, and Derivatives.

You will partner with leadership to frame issues, track KPIs, escalate risks early, and support strategic decision-making with clear communication and structured programs across product, engineering, compliance, legal, and

Qualifications

• 5–7 years in BizOps or similar high-leverage roles with measurable impact.
• Strong project management skills and ability to bring structure to ambiguity.
• Comfortable interpreting dashboards, KPIs, and financial/operational metrics.
• Excellent communicator able to adapt across execs and ICs.
• Highly organized with strong follow-through.
• Experience collaborating across product, engineering, compliance, legal, finance, and marketing.

Responsibilities

• Build operating rhythms, reviews, and forums that keep the Pro org aligned and focused on priorities.
• Lead and deliver cross-functional projects that don’t fit neatly into a single team but are critical to Pro’s success.
• Support leadership in decision-making by framing issues, tracking KPIs, and surfacing gaps or risks early.
• Maintain systems for reporting, business reviews, roadmap coordination, and cross-team initiatives.
• Partner with leadership to scope and stand up new initiatives in Spot, Margin, Derivatives, or Infrastructure — from early concept through initial execution.
• Contribute to high-impact materials (exec updates, all-hands, strategic memos) that provide clarity and visibility.
• Act as the first line of intake for inbound requests, triage them effectively, and ensure accountability for follow-through.
• Identify bottlenecks in how we operate and propose improvements that help the team scale more efficiently.
• Use business intelligence and data to support PMs and leadership across Pro, cutting through competing priorities and surface the best opportunities.
• Partner with Compliance and Legal teams to find ways to improve product experience.

Skills

BizOps experience

Project management

Data interpretation

Communication

Cross-functional collaboration

Strategic thinking

Job description

Kraken is seeking a seasoned BizOps professional to join our Pro organization, driving cross-functional initiatives from concept to execution. You’ll build operating rhythms, dashboards, and forums to keep teams aligned with priorities across Spot, Margin, and Derivatives.

You will partner with leadership to frame issues, track KPIs, escalate risks early, and support strategic decision-making with clear communication and structured programs across product, engineering, compliance, legal, and