Premium Travel Advisor — Norwegian Speaking (Warsaw)

Concentrix; Elbląg; On-site; PLN 35,000 - 60,000; Full time

Job summary

Concentrix is hiring a Travel Advisor for Nordic Premium Airline SAS with Norwegian. The role involves handling premium travel inquiries, assisting with ticket purchases, and resolving travel issues. You will communicate via calls and chat, building lasting relationships with customers.

Fluency in Norwegian (C1) and English (B2) is required. The position is based in Warsaw, with an emphasis on accuracy, organization, and customer-centric service.

Qualifications

• Fluent in written and spoken Norwegian (C1) and English (B2).
• Customer-focused with strong communication skills.
• Excellent attention to detail and organization.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust.

Skills

Norwegian (C1)

English (B2)

Active listener

Highly organized

Job description

Concentrix is hiring a Travel Advisor for Nordic Premium Airline SAS with Norwegian. The role involves handling premium travel inquiries, assisting with ticket purchases, and resolving travel issues. You will communicate via calls and chat, building lasting relationships with customers.

Fluency in Norwegian (C1) and English (B2) is required. The position is based in Warsaw, with an emphasis on accuracy, organization, and customer-centric service.