Premium Nordic Travel Advisor (Norwegian/English)

Concentrix; Katowice; Vor Ort; PLN 45.000 - 71.000; Vollzeit

Benefits dieser Stelle

SAS discounts

Training program: 2-month

International work environment

Coaching & mentoring

Modern Warsaw office

Zusammenfassung

Concentrix in Warsaw is seeking a Travel Advisor for Nordic Premium Airline SAS with Norwegian. You will be the first point of contact for premium travel inquiries and assist passengers by phone or chat.

The role requires fluent Norwegian (C1) and English (B2), a highly organized and welcoming mindset, and the ability to build trust with customers while working from our Warsaw office.

Qualifikationen

• Fluent in written and spoken Norwegian (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Active listener and able to communicate clearly and with ease.

Aufgaben

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust.

Kenntnisse

Norwegian C1

English B2

Active listening

Customer service

Organized

Jobbeschreibung

Concentrix in Warsaw is seeking a Travel Advisor for Nordic Premium Airline SAS with Norwegian. You will be the first point of contact for premium travel inquiries and assist passengers by phone or chat.

The role requires fluent Norwegian (C1) and English (B2), a highly organized and welcoming mindset, and the ability to build trust with customers while working from our Warsaw office.