Polish-Speaking Customer Support Specialist (Lisbon)

Cbtalents; Warszawa; Remote; PLN 78,000 - 103,000; Full time

Benefits offered by this job

Dynamic multicultural environment

Competitive salary

15-day training program

Clear career development opportunities

Job summary

A vibrant technology company in Lisbon is seeking a Customer Service Representative to assist clients via phone, email, and chat. The ideal candidate should be fluent in Polish and have strong English skills, alongside a natural problem-solving ability. This position offers a multicultural work environment, competitive salary, and a comprehensive training program to support your growth from day one.

Qualifications

• Fluency in Polish (written and spoken) and strong English skills (C1).
• A natural problem-solver with great communication skills.
• Interested in digital platforms and customer interaction.
• Flexible, motivated, and adaptable to fast-changing environments.

Responsibilities

• Be the first point of contact for clients.
• Provide support via phone, email, and chat.
• Assist users with self-service solutions.
• Offer pre- and post-sales support.
• Deliver clear guidance on using digital tools.

Job description

A vibrant technology company in Lisbon is seeking a Customer Service Representative to assist clients via phone, email, and chat. The ideal candidate should be fluent in Polish and have strong English skills, alongside a natural problem-solving ability. This position offers a multicultural work environment, competitive salary, and a comprehensive training program to support your growth from day one.