Polish Digital Trust and Safety Team Leader - Sofia

Cross Border Talents; Warszawa; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Relocation package

Onboarding process and leadership training

Collaborative work environment

Job summary

A global digital security company seeks a Team Leader fluent in Polish and English to guide a team in ensuring online safety. Responsibilities include leading a team of analysts, coaching, analyzing trends, and collaborating with cross-functional teams. The role offers a relocation package and a supportive multicultural environment, promoting growth into higher operational roles.

Qualifications

• Full professional fluency in Polish and English.
• Experience in content moderation or digital operations.
• Strong decision-making skills, especially navigating sensitive content.

Responsibilities

• Lead a team of trust and safety analysts monitoring online content.
• Coach and develop your team while ensuring high compliance.
• Analyze trends and optimize workflows.

Skills

Fluent Polish (C1/C2)

Fluent English (B2 or higher)

Decision-making skills

Emotional intelligence

Job description

Overview

Polish Digital Trust and Safety Team Leader - Sofia

Digital Trust and Safety Team Leader (Polish + English)

Lead with Integrity. Safeguard the Digital World.

In today's hyper-connected world, every click matters. Behind the screen, there's a team making tough decisions to keep users safe and platforms credible. We're looking for a Team Leader fluent in Czech and English to guide that mission forward.

This is a leadership opportunity in digital trust and safety ideal for someone who thrives at the intersection of operational excellence, people management, and digital ethics.

Responsibilities

• Lead a team of trust and safety analysts monitoring online content, resolving escalated cases, and ensuring high compliance with platform policies.
• Coach and develop your team, nurturing both their technical performance and their well-being in a challenging but meaningful space.
• Analyze trends and proactively optimize workflows, quality metrics, and training needs.
• Collaborate cross-functionally with policy, quality assurance, and global operations teams.

Qualifications

• Full professional fluency in Polish(C1/C2) and English (B2 or higher)
• Experience in content moderation, digital operations, or compliance
• Strong decision-making skills and emotional intelligence especially when navigating sensitive content
• Ability to inspire trust, manage team dynamics, and deliver under pressure

What’s in It for You

• A relocation package for candidates moving internationally (flight, initial accommodation, and settling-in support included)
• The chance to lead with purpose in an industry where your work directly affects online safety and freedom of expression
• A structured onboarding process, ongoing leadership training, and growth into higher operational or strategic roles
• A multicultural, collaborative work environment where people support people
• You wont just be managing tasks. You'll be guiding values, enforcing standards, and helping to build the kind of internet we all deserve.

If you're ready to lead with clarity, courage, and care apply now and step into a role that matters.