Polish Digital Trust and Safety Team Leader - Sofia

Cross Border Talents; Kraków; On-site; PLN 50,000 - 70,000; Full time

Benefits offered by this job

Relocation package including flight and accommodation

Ongoing leadership training

Multicultural work environment

Job summary

A prominent international organization is seeking a Digital Trust and Safety Team Leader fluent in Polish and English to lead a team ensuring compliance with platform policies. Responsibilities include managing online content safety, coaching a talented team, and optimizing workflows. The role offers a relocation package and a chance to work in a multicultural environment, making significant impacts on online safety.

Qualifications

• Full professional fluency in Polish and English.
• Experience in content moderation, digital operations, or compliance.
• Strong decision-making skills and emotional intelligence.

Responsibilities

• Lead a team of trust and safety analysts monitoring online content.
• Coach and develop your team.
• Analyze trends and optimize workflows.

Skills

Fluent in Polish (C1/C2)

Fluent in English (B2 or higher)

Experience in content moderation

Strong decision-making skills

Emotional intelligence

Ability to inspire trust

Job description

Overview

Digital Trust and Safety Team Leader (Polish + English)

Lead with Integrity. Safeguard the Digital World. We're looking for a Team Leader fluent in Polish and English to guide the mission forward.

Responsibilities

• Lead a team of trust and safety analysts monitoring online content, resolving escalated cases, and ensuring high compliance with platform policies.
• Coach and develop your team, nurturing both their technical performance and their well-being in a challenging but meaningful space.
• Analyze trends and proactively optimize workflows, quality metrics, and training needs.
• Collaborate cross-functionally with policy, quality assurance, and global operations teams.

Qualifications

• Full professional fluency in Polish (C1/C2) and English (B2 or higher)
• Experience in content moderation, digital operations, or compliance
• Strong decision-making skills and emotional intelligence especially when navigating sensitive content
• Ability to inspire trust, manage team dynamics, and deliver under pressure

What’s in It for You / Benefits

• A relocation package for candidates moving internationally (flight, initial accommodation, and settling-in support included)
• The chance to lead with purpose in an industry where your work directly affects online safety and freedom of expression
• A structured onboarding process, ongoing leadership training, and growth into higher operational or strategic roles
• A multicultural, collaborative work environment where people support people
• You wont just be managing tasks. You'll be guiding values, enforcing standards, and helping to build the kind of internet we all deserve.

If you're ready to lead with clarity, courage, and care apply now and step into a role that matters.