Polish-Speaking Digital Trust & Safety Specialist

Mercier Consultancy MD; Warszawa; In loco; PLN 78.000 - 127.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully Paid Training

Health Insurance

Fully Paid Relocation Package to Sofia

Monthly Performance Bonus

Descrizione del lavoro

Mercier Consultancy Group is seeking a Polish Speaking Digital Trust and Safety Specialist to join a leading social media company in Sofia, Bulgaria. You will moderate user-generated content, identify policy violations, and investigate escalated cases to support safe online communities.

The role emphasizes Polish language expertise, independent work in a fast-paced setting, and collaboration with cross-functional teams.

Competenze

• Native or fluent Polish (spoken and written) is mandatory.
• Valid EU passport is a mandatory requirement.
• Strong understanding of social media platforms and online community dynamics.
• Excellent analytical and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• High level of ethical judgment and discretion.
• Previous experience in content moderation, trust and safety, or a related field is a plus.

Mansioni

• Review and analyze user-generated content on social media platforms to ensure adherence to community guidelines and policies
• Identify and flag policy violations, including but not limited to hate speech, harassment, misinformation, and illegal content
• Conduct in-depth investigations into escalated cases, gathering evidence and providing comprehensive reports
• Collaborate with cross-functional teams to develop and refine content moderation strategies
• Contribute to the continuous improvement of trust and safety processes and tools within the social media environment
• Provide feedback on emerging trends and potential risks to enhance platform safety
• Maintain high levels of accuracy and efficiency in content review and decision-making
• Act as a subject matter expert for Polish language content and cultural nuances within the social media context

Conoscenze

Polish language proficiency

Analytical skills

Problem solving

Attention to detail

Teamwork

Descrizione del lavoro

Mercier Consultancy Group is seeking a Polish Speaking Digital Trust and Safety Specialist to join a leading social media company in Sofia, Bulgaria. You will moderate user-generated content, identify policy violations, and investigate escalated cases to support safe online communities.

The role emphasizes Polish language expertise, independent work in a fast-paced setting, and collaboration with cross-functional teams.