Police Records Admin Assistant – Open Records & Data Entry

amarillo; Police; On-site; PLN 130,000 - 193,000; Full time

Job summary

Amarillo Police Department seeks a Records Clerk to process open records requests for police-related records and provide customer service by phone, counter, and online. You will log requests, maintain the database, redact reports, and determine appropriate legal responses with guidance from the legal department.

The role requires attention to detail, data entry into the records system, ability to multi-task, and professionalism when dealing with the public.

Qualifications

• High school diploma or GED as per minimum requirements.
• Ability to type 45 wpm and operate a PC.
• Must pass NCIC/TCIC, CJIS requirements, training and testing within 6 months of hire.
• Must successfully complete a polygraph exam before being accepted.

Responsibilities

• Receives open records requests and enters requests into database.
• Maintains database and views/listens to audio/visual recordings and makes redactions.
• Determines legal responses to requests and composes letters for responses.
• Relays requests to the legal department as needed.
• Answers phones and assists customers at the back counter and searches microfilm machine.
• Performs other job-related duties as assigned.

Skills

Computer skills

Oral and written communication

Records management

Data entry

Detail oriented

Multi-tasking

Public interaction

Independent judgment

Teamwork

Problem solving

Document scanning

Education

High school diploma or GED

Tools

None

Job description

Amarillo Police Department seeks a Records Clerk to process open records requests for police-related records and provide customer service by phone, counter, and online. You will log requests, maintain the database, redact reports, and determine appropriate legal responses with guidance from the legal department.

The role requires attention to detail, data entry into the records system, ability to multi-task, and professionalism when dealing with the public.