People Service Professional, Employment Services DK & NO

Nordea Bank Abp; Łódź; Hybrid; PLN 85,000 - 125,000; Full time

Job summary

Nordea Bank Abp, operating in Poland through its Branch, is seeking a People Service Professional to support Denmark and Norway HR processes. You will manage lifecycle activities, contracts, onboarding and data in SAP SuccessFactors, contributing to data quality and efficient HR operations.

The role emphasizes accuracy, collaboration with payroll and HR colleagues, and ongoing improvement of processes in a hybrid working environment in Łódź.

Qualifications

• This role requires English proficiency and meticulous data handling.
• Experience with HR administration and employee lifecycle is preferred.
• Familiarity with SAP SuccessFactors or HRIS is advantageous.

Responsibilities

• Manage core employee lifecycle processes for multiple countries.
• Prepare employment documents and ensure timely completion per global/local rules.
• Register, validate and maintain employee data in SAP SuccessFactors and HR tools
• Maintain accurate organisational structures and data quality across scope
• Prepare reports, perform data checks and resolve discrepancies
• Collaborate with payroll, vendors and stakeholders for end-to-end HR services
• Contribute to process improvements and knowledge sharing
• Develop expertise in HR administration and Excel/SharePoint

Skills

Fluent English (B2)

Attention to detail

Clear communication

Service-oriented approach

Analytical mindset

Data handling responsibly

Tools

SAP SuccessFactors

Excel

SharePoint

Job description

People Service Professional, Employment Services DK & NO

Job ID:6117

We are looking for a People Service Professional to join our Employment Services team and help deliver accurate, timely and employee-focused HR services. In this role, you will support core people processes that are essential to a smooth employee experience and effective operations across the organisation.

About our team

Meet the Employment Services team. We are responsible for the accurate and timely administration of core employee lifecycle processes, including new hires and onboarding, employment contracts and changes, working time data, organisational updates and terminations. We register and maintain employee data in our HR systems, prepare employment documentation and ensure that globally defined processes are followed consistently and in line with local requirements.

Our team is part of Group People and is based in Łódź.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

What you’ll be doing

Main responsibilities in this role:

• Managing core employee lifecycle processes for Denmark and Norway, including new hires and onboarding, employment contracts, contract amendments, employee changes, working time data and terminations
• Preparing accurate employment documents and ensuring that cases are completed within agreed timelines and in line with global processes and local requirements
• Registering, validating and maintaining employee data in SAP SuccessFactors and other HR tools
• Maintaining accurate organisational structures and supporting data quality across the countries in scope
• Preparing reports, performing data checks and following up on discrepancies to ensure information is complete and reliable
• Collaborating with Group People colleagues, managers, payroll teams, vendors and other stakeholders to ensure smooth end-to-end delivery of HR services
• Contributing to process improvements, knowledge sharing and the development of clear and efficient ways of working
• Building practical knowledge of SAP SuccessFactors, Excel and SharePoint while developing expertise in HR administration

Who you are

This role is a good match for you if you enjoy learning, take ownership of your work and care about providing a reliable service. You bring ideas to the table, communicate openly and are comfortable working with detailed information, deadlines and multiple stakeholders.

Your background and skills include:

• Fluency in written and spoken English at a minimum B2 level
• Strong attention to detail and a commitment to data accuracy and quality
• Clear verbal and written communication skills and the ability to build effective working relationships
• A service-oriented approach and the ability to provide a professional experience for employees, managers and candidates
• An analytical mindset, good organisational skills and the ability to manage multiple tasks and priorities
• The ability to handle employee information responsibly and work in accordance with established processes

It would be ideal if you also:

• Have experience in HR administration, shared services or employee lifecycle processes
• Have worked with SAP SuccessFactors or another HR information system
• Are confident using Excel and interested in improving processes through practical, data-driven solutions
• Actively look for opportunities to simplify ways of working and improve the employee and manager experience

What we offer

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.

Only for candidates in Poland:Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: https://www.nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf

We reserve the right to reply only to selected applications.