People Operations Coordinator - Hybrid (Warsaw)

Premier Research International; Poland; Hybrid; PLN 50,000 - 90,000; Full time

Job summary

Premier Research is seeking a People Coordinator to join our People Systems and Operations team in Poland. The role focuses on handling HR processes, benefits, and lifecycle administration across multiple jurisdictions, with a strong emphasis on data accuracy and customer service.

You will collaborate with payroll and benefits teams, manage HR inquiries, and help maintain documented processes while supporting onboarding and immigration tasks as needed.

Qualifications

• Bachelor's degree or international equivalent in HR, business administration or related field.
• Minimum 1 year of experience in HR administration or People Operations.
• Fluent English plus another language is preferred.
• Experience with HR systems such as Workday or Freshworks.

Responsibilities

• Assist employees with queries related to HR processes, policies, benefits, systems and HR documentation across jurisdictions.
• Manage employee inquiries using the ticketing system to deliver timely support.
• Administer end-to-end employee lifecycle across assigned countries in collaboration with stakeholders.
• Manage benefits administration for assigned countries in coordination with Benefits team.
• Coordinate with payroll to ensure accurate payroll inputs and issue resolution.
• Support policy application, data accuracy and operational delivery with stakeholders.
• Enter and maintain employee data in HR systems with accuracy and timely maintenance.
• Maintain audit-ready employee records and document storage standards.
• Support onboarding for new team members and ensure a smooth first experience.
• Document and maintain People Operations processes in Knowledge Base.
• May assist with immigration requests and related queries.
• Participate in HR projects and initiatives.

Skills

Organizational skills

Attention to detail

Customer service

Multitasking

Data accuracy

Education

Bachelor's degree in HR or related field

Tools

Workday

Freshworks

Job description

Premier Research is seeking a People Coordinator to join our People Systems and Operations team in Poland. The role focuses on handling HR processes, benefits, and lifecycle administration across multiple jurisdictions, with a strong emphasis on data accuracy and customer service.

You will collaborate with payroll and benefits teams, manage HR inquiries, and help maintain documented processes while supporting onboarding and immigration tasks as needed.