Payment Support Associate - API & Merchants

Centro.team; Województwo mazowieckie; Hybrid; PLN 126,000 - 169,000; Full time

Job summary

A dynamic payment technology company in Poland seeks a Junior Payment Support Specialist to provide integration support for merchants. This role is ideal for recent graduates or last-year students eager to develop their skills in a friendly and flexible work environment. Responsibilities include assisting with transaction verification, communicating with merchants, and troubleshooting issues. Join us for a comprehensive benefits package and opportunities for career advancement.

Benefits

Comprehensive benefits package

Flexible working hours

Professional development opportunities

Qualifications

• Recent graduate or last-year student of national universities.
• Excellent written and verbal communication skills.
• Fluency in English both spoken and written.

Responsibilities

• Provide dedicated payment processing integration support to all types of merchants.
• Work with transaction logs for verification.
• Communicate with merchants using different channels.

Skills

Excellent written and verbal communication skills

Pattern recognition abilities

Fluency in English

Enthusiasm for customer satisfaction

Education

Recent graduate or last-year student

Tools

Jira

Slack

Teams

Job description

A dynamic payment technology company in Poland seeks a Junior Payment Support Specialist to provide integration support for merchants. This role is ideal for recent graduates or last-year students eager to develop their skills in a friendly and flexible work environment. Responsibilities include assisting with transaction verification, communicating with merchants, and troubleshooting issues. Join us for a comprehensive benefits package and opportunities for career advancement.