Patient Journey Partner Leader

F. Hoffmann-La Roche AG; Polska; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Company Car

Annual bonus

Private healthcare

Stock purchase plan

Recharge Fridays

Vacation subsidy

Flexible location

Take Time for Charity

Job summary

Roche Polska Sp. z o.o. invites a seasoned Leader to head the Patient Journey Partners team in Poland, with hybrid work from home and field travel across the country. You will coach, develop, and align PJPs with national strategies while removing barriers in patient journeys and ensuring compliant operations.

Ideal candidates bring pharma/biotech experience, cross-functional collaboration, and strong analytics to drive regional actions and stakeholder engagement across networks.

Qualifications

• Leader with distributed, cross-functional team experience in pharma/biotech.
• Strong English communication for international collaboration.
• Familiar with Agile ways of working and coaching capabilities.

Responsibilities

• Lead a geographically dispersed team of PJPs and develop their growth.
• Translate national plans into regional actions while removing patient journey bottlenecks.
• Ensure compliance with laws, regulations, and Roche Code of Conduct.

Skills

Leadership

Pharma/biotech

English fluency

Agile

Coaching

Driver license

Tools

Scrum Master certification

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position Patient Journey Partner Leader (PJP Leader) Location: Poland (Hybrid model: Home Office + regular field travel across Poland) Employment Type: Full-time / Employment Contract

Looking for a managerial role that goes far beyond "counting down to the end of the quarter"? In our organization, we move away from traditional, rigid sales management. Instead, we embrace Agile leadership, true partnership, and a meaningful impact on patients' lives. As a Patient Journey Partner Leader (PJP Leader), you will lead a team of Patient Journey Partners (PJPs). Your primary mission will not be limited to tracking target completion - you will develop people, eliminate barriers in the healthcare system, and ensure patients receive the best possible care as quickly as possible.

The Opportunity:

• 1. As a Leader for the PJP Team: You will foster a culture of trust, psychological safety, and great energy within the team. You will support the personal growth of your people - providing regular coaching and mentoring, helping team members build individual development plans, and guiding them in smart task prioritization. You will evaluate their contributions and ensure that the PJPs' work is recognized and valued across the organization.
• 2. Executing Strategy in the Field: You will translate national plans into effective regional actions in close collaboration with Squads and the Cluster Leader (CECL). You will remove barriers along the patient journey - helping the team identify bottlenecks in the healthcare system and deploy innovative solutions. You will join PJPs during key interactions (such as double calls and conferences), supporting them in building strong relationships with key stakeholders (Account Planning). You will ensure full compliance - guaranteeing that all activities in your area strictly adhere to applicable laws, internal regulations, and our Code of Conduct.
• 3. Collaborating across the Network: You will break down organizational silos and empower your team to leverage resources and knowledge available across both global and local networks. You will ensure optimal resourcing for high-priority projects at all times.

Who you are:

You are an experienced leader with a proven track record of successfully managing distributed, geographically dispersed teams. You have solid experience in pharma or biotech - having spent several years in commercial, medical, or market access roles (Commercial, Medical, Access) with a deep understanding of direct healthcare customer engagement. You actively drive international projects beyond the local market, easily building strong relationships with cross-functional stakeholders and proactively suggesting impactful solutions. You combine strong analytical capability with strategic vision - translating complex data into actionable insights and high-impact decisions that drive long-term business growth. You demonstrate a VACC leadership mindset - you possess natural empathy, active listening skills, and genuine passion for developing others (coaching experience, e.g., Co-Active Coaching, is a strong plus!). You understand Agile ways of working - you know how network structures and squads operate (Product Owner, Scrum Master, or Trainer certifications are welcome). You combine business acumen with initiative - you can deliver targets while flexibly adapting to market changes. You communicate fluently in English - using it daily in business discussions, backed by practical experience in international or cross-functional teams. You enjoy field-based work - you hold a valid category B driver's license and are ready.

What you get:

• Competitive salary based on the employment contract (Umowa o pracę).
• Annual bonus payment based on your performance.
• Company Car.
• Dedicated training budget (training, certifications, conferences, diversified career paths etc.).
• Recharge Fridays (2 Fridays off per quarter available).
• Take time Program (up to 3 months of leave to use for any purpose).
• Vacation subsidy available.
• Flex Location (possibility to perform our work from different places in the world for a certain period of time).
• Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice).
• Private healthcare (LuxMed packages), group life insurance (UNUM) and Multisport.
• Stock share purchase additions.
• Yearly sales of company laptops and cars and many more!

The controller of your personal data is Roche Polska Sp. z o.o., ul. Domaniewska 28, 02-672 Warsaw. The data is processed for the purpose of recruitment. You have the right to access your data, rectify it, delete it, limit processing, transfer it and - if processing is based on your consent - withdraw this consent at any time. Contact the Data Protection Officer at: [e-mail]. More information on the principles of processing your personal data by Roche at the link: https://www.roche.pl/pl/content/klauzula-informacyjna-rekrutacja-en.html Roche Polska sp. z o.o. operates in full compliance with the law and does not tolerate any violations. Roche Polska sp. z o.o. has implemented a Procedure for Reporting Violations of Law. If you wish to report any irregularities related to our activities, all necessary information regarding the reporting process can be found on our website: https://www.roche.pl/kontakt/ochrona-sygnalistow-zglaszanie-naruszen.

Compensation & Benefits Where pay transparency applies, details are provided based on the primary posting location. For this role, the primary location is Poland. If you are interested in additional locations where the role may be available, we will provide the relevant compensation details later in the hiring process. Information about the compensation package for this position will be provided ahead of any interview

Who we are:

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Roche is an Equal Opportunity Employer. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.