P2P Support Center Specialist

Danone; Województwo mazowieckie; Hybrid; PLN 147,000 - 190,000; Full time

Job summary

A global food and beverage company in Poland is seeking a P2P Support Center Specialist to provide first-line support for vendor inquiries and monitor invoice flows. The ideal candidate should have experience in P2P processes, knowledge of ERP (SAP), and good communication skills. This role offers an 18-month fixed-term contract with a hybrid work model: 2 days in the Warsaw office and 3 days from home. Additional benefits include life insurance and access to a discount platform.

Benefits

Workation up to 30 days/year

Access to benefits platform

Life insurance

Employee Capital Plans (PPK)

Qualifications

• Experience in P2P/SSC/customer service is an advantage.
• Strong communication and problem-solving skills are essential.

Responsibilities

• First-line support for vendor and internal inquiries.
• Monitor invoice flow and follow up on delays or discrepancies.
• Collaborate with Invoice Management and Payments teams.
• Resolve P2P issues (blocked invoices, mismatches, system errors).
• Maintain documentation and support reporting activities.

Skills

Experience in P2P/SSC/customer service

Strong communication skills

Problem-solving skills

Tools

ERP (SAP)

MS Office

Job description

We are a dynamic team operating within the Procure‑to‑Pay (P2P) area, committed to delivering high-quality support to our business partners and suppliers. We oversee all steps of the purchasing process — from purchase order creation to invoice validation and payment. Working in an international environment, we use modern systems, clear processes, and a strong feedback culture. We are currently looking for a P2P Support Center Specialist to join our fast-growing team.

Key Responsibilities

• First-line support for vendor and internal inquiries
• Monitor invoice flow and follow up on delays or discrepancies
• Collaborate with Invoice Management and Payments teams
• Resolve P2P issues (blocked invoices, mismatches, system errors)
• Maintain documentation and support reporting activities

About you

• Experience in P2P/SSC/customer service is an advantage
• Knowledge of ERP (SAP) and MS Office
• Strong communication and problem-solving skills

About Danone

• Professional work environment with a strong feedback culture

Employment contract for 18 months (fixed-term)

• Opportunity to shape processes within your responsibility area
• Hybrid work model: 2 days/week in the Warsaw office, 3 days/week from home
• Workation — up to 30 days/year working from almost anywhere in Europe
• Access to a benefits platform with discounts and vouchers
• Life insurance
• Employee Capital Plans (PPK)

Job details

Dedicated to bringing health through food to as many people as possible, we are a leading global food & beverage company built on four businesses: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition.