Outbound Sales Development Representative (API / CPaaS)

Vonage; Warszawa; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Discretionary Time Off

Private Medical Healthcare

Ericsson support line

Job summary

Vonage is hiring an Outbound Sales Development Representative in Warsaw, Poland. You will be the first contact with potential customers, qualifying opportunities and booking meetings for the sales team.

You'll use tools like Salesforce and LinkedIn to research prospects, tailor outreach, and explain how Vonage API solutions can address business needs. Hybrid work includes 1 day in the Warsaw office.

Qualifications

• Fluent English is required.
• 2–3 years of outbound sales experience.
• Proactive, determined mindset with a solutions focus.
• Strong organizational skills to handle high outreach volumes.
• Excellent written and verbal communication.
• Collaborative team player with a results orientation.
• Creative prospecting and initiative to reach targets.
• Proven ability to meet and exceed ambitious targets.
• Experience in SaaS sales is a plus.
• Familiarity with Salesforce and LinkedIn Sales Navigator is beneficial.

Responsibilities

• Identify and qualify new sales opportunities via outbound prospecting (calls, emails, LinkedIn).
• Research prospects and engage with potential customers using CRM tools.
• Tailor outreach based on goals, trends, and pain points.
• Educate prospects on Vonage API solutions and use cases.
• Maintain detailed records in the CRM with insights from interactions.
• Collaborate with marketing, account managers and sales leadership.
• Consistently meet and exceed monthly targets for meetings and opportunities.

Skills

Fluent English

Outbound sales experience

Proactive mindset

Organizational skills

Excellent communication

Collaborative

Creative prospecting

Target-driven

SaaS sales experience

Tools

Salesforce

LinkedIn Sales Navigator

Job description

Outbound Sales Development Representative (API / CPaaS)

Warsaw, Poland

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters:

As an Outbound Sales Development Representative (SDR), you’ll be the first point of contact for potential customers, playing a crucial role in generating and qualifying new sales opportunities. Your primary goal is to identify prospects, assess their needs, and schedule meetings with the sales team to drive pipeline growth.
This role provides tremendous career growth opportunities within Vonage. We expect our SDRs to develop their sales careers and advance within the organization.

Your key responsibilities:

• Identify and qualify new sales opportunities through outbound prospecting, including calls, emails, and LinkedIn outreach.
• Leverage sales tools such as LinkedIn Sales Navigator and CRM software to research and engage with potential customers.
• Customize outreach strategies by researching prospects' goals, market trends, and pain points.
• Educate prospects on how Vonage API solutions can address their business challenges.
• Maintain detailed records of customer interactions and insights in our CRM system.
• Collaborate with marketing, account managers, and sales leadership to refine messaging and improve sales strategies.
• Consistently achieve and exceed monthly targets for qualified meetings and new opportunities.

What you'll bring

• Fluent English is required
• 2-3 years of experience in out-band sales
• A proactive and determined mindset with a passion for delivering solutions to customers.
• Strong organizational skills and the ability to manage high volumes of outreach efficiently.
• Excellent communication skills - both written and verbal - with a strong ability to listen and engage.
• A highly collaborative approach with a focus on teamwork and shared success.
• Creativity in prospecting strategies and the ability to take initiative.
• Proven ability to meet and exceed ambitious targets.
• Previous experience in Sales Development, particularly in a fast-paced SaaS environment, is preferred.
• Familiarity with Salesforce, LinkedIn Sales Navigator, and other sales tools is an advantage.

How you’ll benefit:

• Discretionary Time Off
• Private Medical Healthcare
• Ericsson support line
• Hybrid work (1 day from office in Warsaw)

#LI-MW1

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice .

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Have you ever been employed by Vonage or any other company within the Ericsson Group, including Ericsson, RedBee Media, FYI Television (US), Cradlepoint, Iconectiv (Telcordia), or Emodo? * Select...

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