OTC Global Process Solution Key User

Volvo Group; Wrocław; On-site; PLN 120,000 - 180,000; Full time

Job summary

Volvo Group Poland seeks an OtC Global Process & Solution Key User to support development, improvements and standard solutions on a local site and organizational unit. You will work with Process & Solution Key Users in Poland and India, ensuring comprehensive user support and effective process adoption.

You will report to the Business Process Developer. Applicants should have at least 4 years in Order to Cash, strong process knowledge, and solid experience with SAP MF 1.0, S4H, Excel, Power BI

Qualifications

• Minimum 4 years of professional experience gained in accounting area (Order to Cash)
• High level of business process knowledge
• Very Good understanding of related processes and solutions
• Very Good understanding of process interfaces to other processes
• Good knowledge about process methods and tools
• Very Good communication skills

Responsibilities

• Be the single point of contact for end users (i.e., 'how to' questions regarding the process/solution(s) incl. access requests)
• Communicate and anchor process/solution improvement proposals
• Support implementation of standard process(es) and solution(s)
• Participate in acceptance tests (process and solution)
• Approve/Reject user acceptance test (i.e., new solution releases)
• Represent the Order To Cash process in different projects

Skills

Communication skills

Business process knowledge

Tools

SAP MF 1.0

S4HANA

Excel

Power BI

Alteryx

Power Query

Power Apps

Job description

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Order to cash (OtC) is a part of the Financial Control & Accounting, Global Competence Center Finance. OtC provides services to our internal Partners such a partner master data, allocation of payments, collection of receivables, cash & bank activities.

OtC Process Team includes Process & Solution Key Users located in Poland and India. You will work with them directly and have the extended network with the different organizations of Volvo Group.

As a OtC Global Process & Solution Key User we are expecting you to work with energy, passion and respect for the individual.

Mission/purpose:

The OtC Global Process & Solution Key User supports process/solution development, improvements and implementation of standard processes/solution on a local site and organizational unit including any adaptations or variants.

The OtC Global Process & Solution Key User will support the end users and support the full utilization of process and solutions.

What’s in it for you?

• Bring business knowledge and needs/ requirements from all users to the Business Process Developer/Solution Leader in process/solution development and improvement activities
• Analyze business issues and business requests from a process and solution perspective before initiating a formal change request
• Collect, analyze, propose and help prioritize change requests from the users represented towards the Business Process Developer or the Solution Leader
• Participate in acceptance tests (process and solution)
• Approve/Reject user acceptance test (i.e., new solution releases)
• Identify root cause to define process and solution improvement area and propose solution or escape
• Review and accept process/solution development and improvement proposals
• Be the single point of contact for end users (i.e., "how to" questions regarding the process/solution(s) incl. access requests)
• Communicate and anchor process/solution improvement proposals
• Support implementation of standard process/es and solution(s)
• Support the definition of process measurement/s
• Identify training needs, plan and secure training in cooperation with Business Process Developer and / or Solution Leader
• Perform process training and give support to end users
• Represent the users in user groups/reference groups or similar forums
• Represent Order To Cash Process in different projects

Candidate profile:

• Minimum 4 years of professional experience gained in accounting area (Order to Cash)
• High level of business process knowledge
• Very Good understanding of related processes and solutions
• Very Good understanding of process interfaces to other processes
• Good knowledge about process methods and tools
• Very Good communication skills

Required competences:

• End to end process knowledge
• Effective communication
• Learning on the fly, self-learning
• Partner and customer focus
• Teamwork and cooperation
• Continuous improvement/action oriented
• Time management

System knowledge:

SAP MF 1.0 , S4H, Excel - fully proficient, Power BI, Alteryx, Power Query, Power Apps - as additional asset

You will report to Business Process Developer.

Dear Candidate, we would like to kindly inform you that the Volvo Group companies in Poland have in place the "Internal Reporting Procedure". If you need more information, please contact us at the email address [e-mail].
We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Group Finance contributes to realizing the vision of the Volvo Group by developing and providing a wide range of expert services from financial planning to accounting, business controlling, M&As, financial reporting and investor relations. With Volvo Group Finance you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.