Online Safety Analyst with German

edrone

Kraków

On-site

PLN 89,000 - 134,000

Full time

14 days+
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Benefits offered by this job

Private medical care
Life insurance
Benefits platform
Structured onboarding
Comprehensive training

Job summary

A global consulting organization in Kraków is seeking an Online Safety Analyst. This full-time, onsite role involves reviewing user-generated content to ensure a safe online environment. Ideal candidates will have B2-level proficiency in both German and English, strong analytical skills, and the ability to work in a fast-paced setting. Benefits include comprehensive training, private medical care, and opportunities for professional growth.

Qualifications

  • English B2 level or higher.
  • German B2+ level or higher.
  • Strong attention to detail and analytical thinking.
  • Ability to manage sensitive content.
  • Interest in online platforms, digital culture, and social trends.
  • Ability to work independently and as part of a team.
  • Flexibility in a fast-paced, shift-based environment.
  • Experience in BPO, customer support, trust & safety, or content moderation is an advantage but not required.

Responsibilities

  • Review and assess user-generated content.
  • Classify, escalate, or remove content per guidelines.
  • Investigate user reports and flagged issues.
  • Collaborate with team on complex cases.
  • Collaborate with the team to resolve complex cases.
  • Participate in ongoing training and quality improvement initiatives.

Skills

Attention to detail
Analytical thinking
Flexibility in a fast-paced environment
Emotional resilience
Interest in digital culture
Teamwork
Shift work

Job description

Online Safety Analyst with German9. Online Safety Analyst with German# Online Safety Analyst with GermanPraca biurowa### Znajomość języków#### Angielski: B2#### Niemiecki: B2### Lokalizacja biuraOferta dodana: 15.02.2026### Opis stanowiskaWe are recruiting for a global consulting and technology organization that partners with leading brands and digital platforms worldwide. The client delivers large-scale trust and safety operations and invests strongly in employee development and well-being.**About the role**As an **Online Safety Analyst**, you will help maintain the quality, safety, and integrity of online platforms. Your work will support healthy digital communities by reviewing and assessing user-generated content in line with defined policies and guidelines.This role combines analytical work, decision-making, and responsibility for user safety in a dynamic, international environment.**Key responsibilities*** Review and assess text, audio, video, and profile-based content* Classify, escalate, or remove content according to internal guidelines* Investigate user reports and system-flagged issues* Apply policies objectively, without personal bias* Collaborate with the team to resolve complex cases* Participate in ongoing training and quality improvement initiatives**Requirements*** English B2 level or higher* German B2+ level or higher* Strong attention to detail and analytical thinking* Emotional resilience and ability to manage sensitive content* Interest in online platforms, digital culture, and social trends* Ability to work independently and as part of a team* Flexibility in a fast-paced, shift-based environment* Experience in BPO, customer support, trust & safety, or content moderation is an advantage but not required.**Working model*** Full-time employment (onsite)* Three shift options available: + Daytime schedule (Monday–Friday) + Daytime schedule (Monday–Sunday) + Rotational shift system (including weekends)* Shift preferences discussed during the recruitment interview**What we offer*** Stable employment (contract of employment) and structured onboarding* Comprehensive training (technical, soft skills, language, GenAI)* Dedicated support programs focused on well-being* Private medical care, life insurance, and benefits platform* Multicultural, inclusive work environment* Clear development and internal mobility opportunitiesApplyand help shape safer online experiences.We reserve the right to respond only to selected applications.### Wymagane umiejętności#### German language#### Content ModerationOnline Safety Analyst with GermanOnline Safety Analyst with GermanCentrum, KrakówsourcingNOW Sp. z o.o.9. Online Safety Analyst with German
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