Office & Operations Specialist Skierniewice, Poland

Insly; Skierniewice; On-site; PLN 128,644 - 171,526; Full time

Benefits offered by this job

Health insurance

Sports compensation

Flexibility in working time and place

Flat organizational structure

Job summary

A leading SaaS firm in Poland is looking for an Operations Manager to ensure smooth office operations. Responsibilities include managing document flow, supporting financial administration, and coordinating communication across teams. Candidates should have 3–5+ years of experience in operations, strong invoicing skills, and familiarity with digital tools. The role offers flexible working conditions and a supportive company culture, making it ideal for organized and proactive individuals.

Qualifications

• 3–5+ years of experience in operations or office management.
• Hands-on experience with invoicing is a must-have.
• Strong communication skills and proactive attitude.

Responsibilities

• Manage day-to-day office operations effectively.
• Ensure proper document flow across the organization.
• Coordinate onboarding and offboarding processes.

Skills

Operations management experience

Invoicing and financial processes

Strong prioritization skills

Excellent organization

Proficiency with digital tools

Tools

Google Workspace

CRM systems

ERP systems

Job description

Insly is a no-code insurance SaaS software provider with a global reach. With HQ in London and offices in Tallinn and Warsaw, Insly has grown fast and is backed by well-known investors.

Our mission is to digitalise and connect the $4 trillion insurance industry in order to reduce the cost of insurance for customers and help them access better insurance services.

1000+ insurance brokers and 50+ underwriting companies log into Insly every day to design and launch their insurance products, manage business-critical operations and support writing over €1bn in premiums. But we’re just getting started.

In this role, you will ensure the smooth day-to-day operations of the office and support key administrative and operational processes across the organization. You will act as a central coordination point, managing document flow, supporting financial administration, and helping teams stay organized and efficient.

Working closely with different teams and within the Insly group, you will play an important role in keeping internal operations accurate, structured, and running smoothly.

About the role

What You’ll Do:

• Owning smooth day-to-day office operations and maintaining order in internal documentation and processes
• Ensuring proper and timely document flow across the organization
• Managing the main company inbox and coordinating internal and external communication
• Coordinating onboarding and offboarding processes (equipment, system access, workspace setup)
• Administering system access and supporting the team with tools and hardware
• Issuing, verifying, and controlling sales and cost invoices with strong focus on accuracy and timeliness
• Monitoring receivables and supporting debt collection processes
• Cooperating with the accounting office and coordinating financial and operational communication within the Insly group
• Managing office supplies and workspace organization
• Identifying inefficiencies and proactively improving internal processes
• Supporting operational needs of sales, product, and customer success teams

What You’ll Bring:

• 3–5+ years of experience in operations, administration, or office management
• Hands‑on experience with invoicing and basic financial processes (must‑have)
• High level of ownership and independence
• Strong prioritization and multitasking skills
• Analytical and process‑oriented mindset with the ability to improve how things work
• Excellent organization and attention to detail
• Strong communication skills and proactive attitude
• Comfortable working with digital tools (e.g. Google Workspace, CRM/ERP systems)
• Experience in a startup/scaleup environment is a strong plus
• English at minimum B1 level

Why Insly?

Flexible working time and working place - we choose results over the process but know that with freedom comes accountability!

Company benefits - we want to make sure you are in great health, so we offer health insurance or sports compensation.

Flat structure - in Insly we do not believe in titles or hierarchies, you can turn to anybody at any time - no corporate BS!

Friendly colleagues and supporting managers - people are Insly’s greatest asset, so we will make sure everyone is surrounded by awesome teams and have helpful managers.

Family- and employee-friendly employer - our employees perform several roles in their lives, and we aim to support all of them.

Innovation - we believe in what we do, and we do it with great passion – join Insly and be part of the innovation wave hitting the insurance market!