O2C Analyst - Collections (Dutch speaking)

Airbus; Łódź; Hybrid; PLN 120,000 - 170,000; Full time

Benefits offered by this job

Private healthcare

Group life insurance

MyBenefit cafeteria

Multisport card

Language courses

E-learning access

Employee Assistance Program

Performance bonus

Pension program

Eyeglasses refund

Job summary

Brenntag in Łódź, Poland, is seeking a Finance Collections Lead to strengthen cash collection, AR accuracy, and process controls within a hybrid, city-center office. The role involves hands-on collections in a shared services setting, with English and Dutch language requirements and a focus on continuous improvement.

The ideal candidate has a Finance/Accounting degree, 3+ years in collections/AR, ERP and MS Office proficiency, and strong leadership to coach the team in a multilingual,

Qualifications

• Education degree in Finance, Accounting, or equivalent qualification.
• Minimum 3 years of relevant experience.
• Experience in Collections, Accounts Receivable.
• Experience in Accounting.
• Experience in a shared services environment.
• Advanced knowledge of ERP systems and MS Office tools.
• Strong leadership, organizational, and analytical skills.
• Mandatory hands-on experience in Collections (not limited to Cash Application or Credit Control).
• Experience in transition or migration projects is a strong asset.
• Experience in accounting is considered an advantage.
• Good verbal and written communication skills in English.
• Dutch speaking (Level C).

Responsibilities

• Control and ensure that collection processes are performed in compliance with company policies, procedures, and service level agreements.
• Lead daily collection operations to ensure timely and accurate cash collection and up-to-date AR balances.
• Oversee and manage receivable portfolios, ensuring past‑due balances remain within agreed targets.
• Handle complex and escalated customer disputes and payment issues.
• Contribute to and propose improvements to the doubtful debt provisioning process.
• Review and analyze scheduled and ad-hoc financial and performance reports.
• Monitor and drive collection KPIs such as collection rate, past‑due accounts, and cycle time.
• Manage stakeholder expectations and ensure high‑quality, timely service delivery.
• Ensure compliance with internal controls, company policies, and service levels.
• Drive and support continuous improvement initiatives for increased process efficiency.
• Provide coaching, guidance, and operational direction to team members.

Skills

Dutch language

English communication

Leadership

Analytical skills

ERP systems

MS Office

Collections/Accounts Receivable

Shared services

Transition projects

Education

Finance or Accounting degree

Tools

ERP systems

MS Office

Job description

At Brenntag, we value collaboration, integrity, and innovation. In this role, you will have the opportunity to make a tangible impact on our financial processes and contribute to a culture that prioritizes efficiency and strong partnerships.

Work location: Łódź, city centre
Hybrid model: 3 days in the office

Your role

• Control and ensure that collection processes are performed in compliance with company policies, procedures, and service level agreements.
• Lead daily collection operations to ensure timely and accurate cash collection and up-to-date AR balances.
• Oversee and manage receivable portfolios, ensuring past‑due balances remain within agreed targets.
• Handle complex and escalated customer disputes and payment issues.
• Contribute to and propose improvements to the doubtful debt provisioning process.
• Review and analyze scheduled and ad-hoc financial and performance reports.
• Monitor and drive collection KPIs such as collection rate, past‑due accounts, and cycle time.
• Manage stakeholder expectations and ensure high‑quality, timely service delivery.
• Ensure compliance with internal controls, company policies, and service levels.
• Drive and support continuous improvement initiatives for increased process efficiency.
• Provide coaching, guidance, and operational direction to team members.

Your profile

• Education degree in Finance, Accounting, or equivalent qualification.
• Minimum 3 years of relevant experience.
• Experience in Collections, Accounts Receivable.
• Experience in Accounting.
• Experience in a shared services environment.
• Advanced knowledge of ERP systems and MS Office tools.
• Strong leadership, organizational, and analytical skills.
• Mandatory hands‑on experience in Collections (not limited to Cash Application or Credit Control).
• Experience in transition or migration projects is a strong asset.
• Experience in accounting is considered an advantage.
• Good verbal and written communication skills in English.
• Dutch speaking (Level C).

Our offer

• Work in an international environment within a market‑leading company.
• A real impact on business processes and shaping the growth strategy in Poland.
• A high degree of independence, with the freedom to take initiatives and make decisions.
• Flexible working hours - start your day anytime between 7:00 and 10:00 AM CET.
• Hybrid work model - enjoy 2 days of remote work per week.
• Private healthcare (Medicover) plus group life insurance.
• MyBenefit cafeteria platform, including Multisport card access.
• Continuous development support - free language courses and access to an e‑learning platform to grow your skills.
• Employee Assistance Program - confidential psychological support whenever you need it.
• Performance‑based annual bonus, along with additional occasional rewards.
• Attractive pension program and eyeglasses refund.

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non‑binary candidates of all ethnicities and socio‑economic backgrounds.

Brenntag TA Team

Brenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks. We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety.

Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients.

Therefore, our clients and partners can count on us for global reach combined with local agility and execution.

As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company’s mission for collective success, by building long‑term stability and safety through trust and clarity across the organization.

We believe in empowering our employees to reach their full potential and shape the future.

For more information, please visit www.brenntag.com