Norwegian Customer Service Representative | Relocate to Greece

Next Job Abroad; Warszawa; On-site; PLN 127,011 - 169,348; Full time

Benefits offered by this job

Free online Greek courses

Comprehensive healthcare benefits

Performance-based bonuses

Relocation support

Job summary

Next Job Abroad is seeking a Norwegian Customer Service Representative to provide exceptional support from Athens. The role includes assisting customers with technical issues and inquiries while being part of a multicultural team. Candidates should be fluent in Norwegian and have B2-level English skills. The position offers relocation support, comprehensive healthcare, and professional training opportunities. Join us and experience living in Greece while working with global brands.

Qualifications

• Must hold a valid EU passport or EU national ID card.
• Comfortable navigating digital tools and multitasking across software platforms.
• Genuine desire to help people.

Responsibilities

• Assist customers via phone, email, or chat with technical troubleshooting.
• Use empathy and active-listening skills to understand customers' needs.
• Participate in training programs to enhance communication and technical skills.

Skills

Fluency in Norwegian (native or C1 level)

English (B2 level)

Strong empathy

Patience

Tech-savvy

Job description

Norwegian Customer Service Representative – The Ultimate Expat Experience in Athens

We are looking for vibrant, communicative individuals to join our leading outsourcing partner at our state‑of‑the‑art hub in Athens, Greece. This role offers the opportunity to live in the cradle of Western civilization while representing prestigious global brands in tech, retail, and travel.

Experience

As a multicultural community of over 11,000 employees from 110+ nationalities, you will benefit from a relocation package that includes flight tickets, airport pickup, and initial hotel accommodation. Our modern workspace features onsite cafeterias, relaxation zones, and organized social events.

Your Role

As a Customer Service Representative, you will deliver seamless support and turn every interaction into a positive experience.

• Assist customers via phone, email, or chat with technical troubleshooting, billing inquiries, or general product information.
• Use empathy and active‑listening skills to understand customers' needs and provide tailored solutions.
• Participate in industry‑leading training programs designed to sharpen communication and technical skills.

Requirements

• Work Authorization – Must hold a valid EU passport or EU national ID card (EU citizenship required due to local labor regulations).
• Language Mastery – Fluency in Norwegian (native or C1 level).
• English Skills – B2 level required for internal training and communication.
• Tech Savvy – Comfortable navigating digital tools and multitasking across different software platforms.
• Soft Skills – Strong empathy, patience, and a genuine desire to help people.

Benefits

• Free online Greek courses for language learning.
• Comprehensive healthcare benefits and exclusive employee discounts at local shops and services.
• Professional growth – full paid training delivered by certified instructors.
• Relocation support – paid flight, airport transfer, and initial hotel accommodation.
• Performance‑based bonuses and a total of 14 salaries per year (including holiday bonuses).