NOC Operations Engineer II – Hybrid

Equinix; Warszawa; Hybrid; PLN 124,000 - 198,000; Full time

Benefits offered by this job

Hybrid workspace

Modern office in city centre

Private medical care

Job summary

Equinix Warsaw is seeking a Network Operations Center (NOC) Engineer to monitor and troubleshoot network devices, maintain health of systems, and provide Level 2 support. The role involves collaboration within a distributed global network operations team and coordination during incidents.

The ideal candidate has a NOC background, Cisco/Juniper familiarity, and knowledge of OSPF/BGP/MPLS. A bachelor’s degree in a related field and English at least at B2 level are required.

Qualifications

• Bachelor’s Degree in Computer Science, Computer Engineering, or equivalent.
• Experience in a NOC or network support role.
• Vendor knowledge in Cisco or Juniper.
• Knowledge of protocols: OSPF, BGP, VRRP, MPLS, Ethernet.
• Knowledge of OTU, DWDM, SDH.
• Applied knowledge of LAN, WAN and Internet technologies.
• Minimum B2 in English.

Responsibilities

• Performs network monitoring: monitors network devices, software health and network tools health checks, monitors the network tools and reports outages.
• Troubleshoots network problems and outages and provides Level 2 Network Triage support.
• Provides escalation level support for Tier2 and Level 2 team.
• Applies published workarounds to resolve issues within SLAs.
• Provides feedback to vendors on hardware/software to improve supportability.
• Publishes and manages NOC checklists; delivers incident reports and metrics.
• In Major Incident Team, performs alert monitoring and incident communication actions and creates tickets.
• Owns incident bridge setups and escalation calls for quick closures.
• Identifies operational issues and suggests design alterations.
• Works in a distributed Global Network operations support team.
• Schedules network maintenances and upgrades when appropriate.

Skills

Network monitoring

Troubleshooting

NOC experience

English (B2)

Education

Bachelor's Degree in Computer Science or Computer Engineering

Tools

Cisco devices

Juniper devices

Networking hardware

Job description

Equinix Warsaw is seeking a Network Operations Center (NOC) Engineer to monitor and troubleshoot network devices, maintain health of systems, and provide Level 2 support. The role involves collaboration within a distributed global network operations team and coordination during incidents.

The ideal candidate has a NOC background, Cisco/Juniper familiarity, and knowledge of OSPF/BGP/MPLS. A bachelor’s degree in a related field and English at least at B2 level are required.