Microsoft 365 Copilot Lead

EPAM Systems; Polska; Hybrid; PLN 180,000 - 250,000; Full time

Benefits offered by this job

Hybrid work model

Remote within Poland

Relocation opportunities

Stock purchase plan

Health insurance

Multisport

Shopping vouchers

Job summary

EPAM Systems seeks a Microsoft 365 Copilot Lead to shape the roadmap, readiness, deployment and adoption of AI-powered productivity across a national retail organization in Canada. You’ll bridge technology architecture, data governance and transformation for a mature Microsoft ecosystem.

You will define licensing, drive governance, and lead adoption measurement, partnering with enterprise teams and frontline workers to deliver measurable business value.

Qualifications

• 5+ years of enterprise Microsoft 365 architecture experience.
• Experience with tenant administration and Exchange/SharePoint/Teams/OneDrive.
• Expertise in information governance using Purview, sensitivity labels, DLP, retention.
• Knowledge of Entra ID and zero-trust principles.
• Experience building custom agents and GPT-based declarative agents.
• Power Platform experience for retail operations.
• SharePoint/content architecture with taxonomy and metadata.
• Familiarity with Viva Suite for frontline engagement.
• Adoption measurement frameworks and ROI concepts.
• English proficiency at B2 level or higher.

Responsibilities

• Define and drive the strategic roadmap for Copilot deployment across the organization.
• Lead tenant administration and enterprise configuration of M365 services.
• Oversee information governance, including sensitivity labels and retention policies.
• Manage security and identity considerations, including CA and reviews.
• Build and configure custom agents and GPT-based declarative agents in Copilot Studio.
• Integrate Power Platform capabilities for retail operations.
• Establish content architecture standards, taxonomy, and metadata guidelines.
• Drive frontline engagement with Viva Suite tools for workforce adoption.
• Develop adoption measurement with Copilot Dashboard and ROI scoring.
• Maintain fluency in licensing models and roadmap developments.

Skills

365 architecture

Tenant admin

Governance

Entra ID

Copilot Studio

Power Platform

Viva Suite

Adoption metrics

M365 licensing

Tools

Copilot Studio

Microsoft Graph

Job description

We are seeking a Microsoft 365 Copilot Lead to lead the vision, readiness, deployment, and adoption of AI-powered productivity across a national retail organization in Canada. This role will define the 365 Copilot roadmap, ensure data and governance readiness, build organizational capability, and drive measurable business value — bridging corporate teams and frontline workers. This position sits at the intersection of technology architecture, data governance, and business transformation within a mature Microsoft ecosystem (Azure, M365, Power Platform).

Responsibilities

• Define and drive the strategic roadmap for Microsoft 365 Copilot deployment across the organization
• Lead tenant administration and enterprise-scale configuration of Exchange, SharePoint Online, Teams, and OneDrive
• Oversee information governance practices, including sensitivity labels, DLP policies, retention, and permissions models
• Manage security and identity considerations, including Conditional Access, access reviews, and oversharing audits
• Build and configure custom agents, plugins, connectors, and GPT-based declarative agents within Copilot Studio
• Integrate Power Platform capabilities, including Power Automate, Power Apps, and dataflows relevant to retail operations
• Establish content architecture standards, including taxonomy, metadata, and content lifecycle management
• Drive frontline engagement through Viva Suite tools, including Viva Learning, Viva Connections, and Viva Engage
• Develop adoption and measurement frameworks using Copilot Dashboard, Viva Insights, and ROI scoring models
• Maintain fluency in Microsoft 365 Copilot licensing models and roadmap developments

Requirements

• 5+ years of experience in Microsoft 365 architecture, including tenant administration, Exchange, SharePoint Online, Teams, and OneDrive at enterprise scale
• Understanding of Microsoft Graph and Semantic Index, including how Copilot grounds responses and how data flows
• Expertise in information governance using Microsoft Purview, sensitivity labels, DLP policies, retention, and permissions models
• Knowledge of Entra ID and security practices, including Conditional Access, access reviews, oversharing audits, and Zero Trust principles
• Proficiency in Copilot Studio for building custom agents, plugins, connectors, and GPT-based declarative agents
• Skills in Power Platform, including Power Automate, Power Apps, and dataflows for retail operations
• Background in SharePoint and content architecture, including taxonomy, metadata, and content lifecycle management
• Familiarity with Viva Suite tools, including Viva Learning, Viva Connections, and Viva Engage, particularly for frontline engagement
• Competency in adoption and measurement frameworks, including Copilot Dashboard, Viva Insights, adoption scoring, and ROI frameworks
• Qualifications in M365 Copilot licensing models and Microsoft roadmap literacy, including Ignite/Build awareness
• English proficiency at B2 level or higher

We offer

• We gather like-minded people:
  • Top tech minds driving innovation in AI, cloud and digital platform modernization
  • Supportive team and agile, startup-like culture
  • Hybrid by design mode and opportunity to work remotely within Poland
  • Chance to work abroad for up to 60 days annually
  • Business-driven relocation opportunities
• We provide growth opportunities:
  • Career development programs
  • Thought leadership, mentoring, soft skills and well-being programs
  • Certification (Anthropic, Gemini, GCP, Azure, AWS)
  • English classes
• We cover it all:
  • Stable pay
  • Participation in the Employee Stock Purchase Plan with a 15% discount
  • Benefits package (health insurance, multisport, shopping vouchers)
  • Referral bonuses up to $2,000
  • Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and more
  • Corporate, social and well-being events
• Please, note:
  • Benefits listed above are available to employees only
  • We are open for working with Contractors. Terms of B2B cooperation agreements are agreed individually
  • We will reach out to selected candidates exclusively

EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.