Merchant Onboarding Specialist

Wolt; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

A growing delivery service in Poland is looking for a dedicated individual to join their Merchant Onboarding team. This entry-level position involves efficiently onboarding restaurant partners, ensuring high service standards, and developing business relationships. The ideal candidate should have excellent communication skills in Polish and English, prior experience in support or office roles, and a strong service mindset. Join a dynamic team and contribute to exciting growth opportunities!

Qualifications

• Excellent interpersonal skills for diverse interactions.
• Previous experience in support or office management roles.
• Must be structured, detailed, and service-oriented.
• Self-starter with passion for food.
• Strong logical problem-solving skills.
• Fluent Polish and good English communication.

Responsibilities

• Onboard venues onto the Wolt platform efficiently.
• Build relationships and assist venue partners during onboarding.
• Conduct quality and satisfaction checks on venues.
• Develop venue partners' business using user data.
• Maintain menu platform standards.
• Assist the onboarding team with urgent cases.
• Share best practices with the team.

Skills

Interpersonal skills

Organizational skills

Problem-solving

Service mindset

Communication in Polish

Communication in English

Education

Experience in support, administration, or office management

Job description

A growing delivery service in Poland is looking for a dedicated individual to join their Merchant Onboarding team. This entry-level position involves efficiently onboarding restaurant partners, ensuring high service standards, and developing business relationships. The ideal candidate should have excellent communication skills in Polish and English, prior experience in support or office roles, and a strong service mindset. Join a dynamic team and contribute to exciting growth opportunities!