Medical Customer Service Pro - Polish/English (Flexible)

Clariness; Remote; PLN 30,000 - 120,000; Part time

Job summary

A healthcare organization based in Warsaw is looking for a representative to manage clinical trial sites and enhance patient recruitment. The ideal candidate is fluent in Polish and English, has a background in medical support roles, and excels in customer service. Responsibilities include screening patients and facilitating communication between doctors and patients. The position offers an opportunity to impact healthcare positively through clinical trials and is well-suited for well-organized, confident communicators.

Qualifications

• Experience as a Nurse or CRA, or a similar medical position.
• Understanding of medical topics.
• Experience in handling customer requests via phone or email.

Responsibilities

• Representing the company and being the contact for patients.
• Screening patients and ensuring a positive experience.
• Helping doctors and patients connect.

Skills

Polish (mother-tongue)

English

Customer service experience

Organizational skills

Communication skills

Job description

A healthcare organization based in Warsaw is looking for a representative to manage clinical trial sites and enhance patient recruitment. The ideal candidate is fluent in Polish and English, has a background in medical support roles, and excels in customer service. Responsibilities include screening patients and facilitating communication between doctors and patients. The position offers an opportunity to impact healthcare positively through clinical trials and is well-suited for well-organized, confident communicators.