Material Planning Associate

Arrow Electronics; Województwo pomorskie; Hybrid; PLN 42,000 - 65,000; Full time

Benefits offered by this job

Private medical care program

Multisport program membership

Hybrid role following probation

Job summary

Arrow Electronics is seeking a Material Planning Associate in Gdansk, Poland to support Sales and Planning teams. The role covers end-to-end order processing, backlog handling, and inventory control to meet customer commitments.

You will communicate proactively with customers and suppliers and drive on-time delivery while improving processes. The position is full-time, hybrid after probation, and offers a private medical program and multisport membership in a multicultural environment with

Qualifications

• Fluent English required for written and spoken communication.
• Strong customer service and sales mindset.
• Excellent communication and coordination skills.

Responsibilities

• Order-to-invoice ownership – Manage the full order lifecycle from order entry through to invoicing and delivery confirmation.
• Customer and supplier communication – Provide responsive, professional after-sales support via phone and email, coordinating with both customers and suppliers.
• Order management – Maintain high standards of accuracy across order processing, updates, and system data quality.
• Backlog alert management – Monitor, investigate, and resolve backlog alerts quickly to prevent service issues.
• Backlog change control – Action and respond to customer-requested backlog changes, ensuring expectations and timelines are clearly managed.
• Cross-functional collaboration – Work closely with Sales, Asset and Material Planning teams to align priorities and remove barriers to delivery.
• On-time delivery performance – Drive on-time delivery in line with customer commitments and Arrow performance goals.
• Customer satisfaction focus – Build trust through proactive updates, clear communication, and reliable follow-through.
• Continuous improvement – Identify opportunities to streamline processes, improve efficiency, and strengthen operational outcomes

Skills

Fluent English

MS Office

Customer Service

Sales experience

Communication

Team player

Job description

About The Role

Material Planning Associate is responsible for supporting the Sales and Material Planning teams to enhance the customer relationship through proactive ownership of the entire customer backlog starting with clean order load. From order load the Material Planning Associate takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Material Planning Associate also manage customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.

Position

Material Planning Associate

Job Description

Material Planning Associate

About The Role

Material Planning Associate is responsible for supporting the Sales and Material Planning teams to enhance the customer relationship through proactive ownership of the entire customer backlog starting with clean order load. From order load the Material Planning Associate takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Material Planning Associate also manage customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.

Key Responsibilities

• Order-to-invoice ownership – Manage the full order lifecycle from order entry through to invoicing and delivery confirmation.
• Customer and supplier communication – Provide responsive, professional after-sales support via phone and email, coordinating with both customers and suppliers.
• Order management – Maintain high standards of accuracy across order processing, updates, and system data quality.
• Backlog alert management – Monitor, investigate, and resolve relevant backlog alerts quickly to prevent service issues.
• Backlog change control – Action and respond to customer-requested backlog changes, ensuring expectations and timelines are clearly managed.
• Cross-functional collaboration – Work closely with Sales, Asset and Material Planning teams to align priorities and remove barriers to delivery.
• On-time delivery performance – Drive on-time delivery in line with customer commitments and Arrow performance goals.
• Customer satisfaction focus – Build trust through proactive updates, clear communication, and reliable follow-through.
• Continuous improvement – Identify opportunities to streamline processes, improve efficiency, and strengthen operational outcomes

A FEW THINGS YOU ARE AN EXPERT AT

• Fluent English (written and spoken); German as secondary language is an advantage but not required (other European languages also welcome)
• Good knowledge of MS office
• Customer Service/Sales experience
• Accountability
• Communication and coordination skills
• Customer oriented attitude
• Team player

OUR OFFER

• This is a full-time position
• Permanent contract
• Hybrid role following successful probation period
• Working in a multicultural environment
• Interesting career development opportunities in a quickly growing environment
• Private medical care program
• Multisport program membership
• Fantastic working culture where you can make an impact

About Us

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.

Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.

Location:

PL-Gdansk, Poland (Aleja Grunwaldzka)

Time Type

Full time

Job Category

Sales