Maritime Client Success & Compliance Specialist

DNV Germany Holding GmbH; Gdynia; Hybrid; PLN 30,000 - 120,000; Full time

Job summary

A global maritime consultancy is seeking a passionate candidate to provide customer support and technical solutions related to marine CO2 reporting regulations. You will communicate effectively with clients, troubleshoot technical issues, and collaborate with internal teams. A degree in a relevant field and proficiency in English are required. This position offers a hybrid work model and various employee benefits.

Benefits

Hybrid workplace model

Wide portfolio of self-learning trainings

Medical package and life insurance

Pension Scheme and Profit Share

33 days of sick leave fully paid

Education support for language lessons

Access to holiday cabins in Norway

Qualifications

• At least 1 year of relevant experience in the maritime industry or customer-facing environments.
• Willingness to learn about marine CO2 reporting regulations.
• Experience in communication and relationship-building with clients.

Responsibilities

• Assist customers in finding solutions and building long-term relationships.
• Investigate and troubleshoot system-related issues.
• Review and verify technical documentation for various types of vessels.

Skills

Strong proficiency in English

Attention to detail

Solution-oriented mindset

Interest in technical troubleshooting

Education

Bachelor's or Master's degree in relevant fields

Tools

MS Office tools

Ticketing systems

Job description

A global maritime consultancy is seeking a passionate candidate to provide customer support and technical solutions related to marine CO2 reporting regulations. You will communicate effectively with clients, troubleshoot technical issues, and collaborate with internal teams. A degree in a relevant field and proficiency in English are required. This position offers a hybrid work model and various employee benefits.