Mapping City/Country Expert

TSMG Holding; Warszawa; On-site; PLN 127,388 - 191,082; Full time

Job summary

TSMG Holding is seeking a City/Country Expert in Warsaw, Poland to ensure the accuracy of mapping data and provide local market expertise. The role involves working with internal teams and external partners, creating transit data policies, and conducting field research to improve data quality.

The ideal candidate will have 1-3 years of experience, a Bachelor's degree, and strong communication skills in both English and the local language. Knowledge in GIS or mapping tools is preferred.

Qualifications

• 1-3 years of relevant experience.
• Good communication skills in English and local language.
• Comfortable working in a fast-changing environment.

Responsibilities

• Communicate with internal teams and external partners to support project goals.
• Create city-level transit data policies based on local market needs.
• Identify user expectations, data gaps, and transit-related issues.

Skills

Communication skills

Analytical skills

Programming knowledge (Python, Java, C#, or C++)

Knowledge of local transit systems

Attention to detail

Problem-solving skills

Education

Bachelor’s degree or equivalent experience

Tools

GIS or mapping tools

Job description

Role Objective
The team works on keeping map data accurate and updated based on real-world changes. The work includes reviewing issues submitted by map users and testing location results shown in web search and map platforms. The Mapping City/Country Expert supports transit and mapping data quality by providing local market expertise and improving city and country-level data accuracy.

Responsibilities – City Expert

• Communicate with internal teams and external partners to support project goals
• Create city-level transit data policies based on local market needs and regulations
• Identify user expectations, data gaps, and transit-related issues
• Improve transit data models using local knowledge of transportation systems
• Validate and review updated transit data
• Edit and maintain different types of transit data
• Resolve complex mapping and transit data issues
• Support Program Managers in communication with data providers and partners
• Conduct field research to verify transit information and user issues
• Support outage and alert management for assigned cities
• Manage city-specific data pipelines using internal platforms and basic programming skills

Responsibilities – Country Expert

• Create country-specific guideline documents for operations teams
• Provide local expertise for mapping policies and regional regulations
• Support mapping operations with knowledge of traffic laws, landmarks, and political mapping formats
• Review and troubleshoot mapping and operational issues
• Act as a point of contact for country-specific mapping questions
• Perform quality audits and identify operational errors
• Review imported mapping data before system integration
• Collaborate with internal teams to ensure correct political and regional formats are applied

Requirements

• 1-3 years of relevant experience
• Bachelor’s degree or equivalent experience
• Good communication skills in English and local language
• Tech-savvy with basic programming knowledge (Python, Java, C#, or C++)
• Familiarity with GIS or mapping tools
• Strong knowledge of local transit systems, traffic laws, and landmarks
• Comfortable working in a fast-changing environment
• Strong analytical and problem-solving skills
• Excellent attention to detail