M&R Supervisor — Lead Warsaw Workshop Team

Deel; Województwo mazowieckie; On-site; PLN 76,000 - 89,000; Full time

Benefits offered by this job

Private medical care

Sports card

Annual learning & development budget

Rides program with opt-in

Mental health support

Job summary

Dott is seeking a Warsaw-based M&R Supervisor to lead our workshop team, oversee day and night shifts, and ensure fast, safe return of e-scooters and e-bikes to serviceable condition. This on-site role in Warsaw demands strong leadership and hands-on repair knowledge.

You’ll organize schedules, prioritize repairs, drive performance, onboard new members, manage parts and tools, and uphold health & safety standards while reporting KPIs to the Operations Manager.

Qualifications

• Experience as a team leader, foreman, or manager in a service or workshop.
• Able to manage a team on day and night shifts.
• Knowledge of repair processes and spare-parts management.
• Strong organizational skills and ability to prioritize under time pressure.
• Familiar with health and safety standards and procedures (SOPs, audits, 5S).
• Good computer skills (Google Workspace, ticketing or warehouse management systems).
• English good for day-to-day operations.
• Nice to have: Experience in micromobility, logistics, or automotive.

Responsibilities

• Lead the mechanics on day and night shifts and maintain a positive team atmosphere.
• Create monthly work schedules, collect availability, and manage time off.
• Set daily and weekly targets and prioritize repairs and inspections.
• Monitor productivity and ensure high-quality repairs.
• Onboard and train new team members.
• Track spare parts usage, inventory, and order needed tools and components.
• Ensure health & safety and SOP compliance, run audits and inspections.
• Regularly report results and KPIs to the Operations Manager.

Skills

Team leadership

Shift management

Repair processes

Parts management

5S & SOP

English proficiency

Google Workspace

Tools

Google Workspace

Ticketing systems

Warehouse management systems

Job description

Dott is seeking a Warsaw-based M&R Supervisor to lead our workshop team, oversee day and night shifts, and ensure fast, safe return of e-scooters and e-bikes to serviceable condition. This on-site role in Warsaw demands strong leadership and hands-on repair knowledge.

You’ll organize schedules, prioritize repairs, drive performance, onboard new members, manage parts and tools, and uphold health & safety standards while reporting KPIs to the Operations Manager.