Logistic Operations Supervisor (F/M/X)

Mondelez International; Warszawa; Hybrid; PLN 180,000 - 280,000; Full time

Job summary

Mondelez International in Warsaw, Poland, is seeking a Logistics Operations Supervisor (F/M/X) to lead the LogOps Polish team. You will oversee day-to-day coordination of inbound, storage, and outbound logistics, while driving process discipline and continuous improvement initiatives.

The role involves managing escalations, coordinating with 3PL partners, and supporting the SAP S/4HANA transformation. You will be responsible for cost control, safety, and compliance, and you will contribute to

Qualifications

• Fluent Polish and English required.
• Strong communication, structuring, and assertiveness.
• Proficient data analysis and Excel skills.
• Continuous improvement mindset and ability to drive change.

Responsibilities

• Manage day-to-day priorities for the LogOps PL team across inbound, storage, and outbound.
• Own escalation resolution as first decision point for operational issues.
• Coordinate with 3PL partners to ensure smooth daily execution and joint problem solving.
• Lead SAP S/4HANA transformation initiatives and drive adoption of new processes.

Skills

Polish language

English language

Excel skills

Tools

Excel

Power BI

Job description

Customer Service & Logistics# Logistic Operations Supervisor (F/M/X)R-180891 | Warsaw, Poland## Job Description**Join our Mission to Lead the Future of Snacking. Make It Possible.**You will support end-to-end logistics (physical flows from plants to customers), including all warehouse, transport and co-packing operations, in terms of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will provide team leadership and direction for the logistics organization. In this role, you will implement logistics strategy and effectively execute operations to ensure optimum logistics solutions while supporting various routes-to-market, and balancing service and cost. You will work collaboratively with internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution.**How you will contribute**You will:* Be accountable for warehouse, transportation, international logistics (import/export) and co-packing operations* Ensure the implementation of the business plan by delivering a consistent service level, adapting the supply chain to the demanding and changing customer environment and ensuring sufficient operational capacity to deliver business needs* Be accountable for delivering logistics operational cost budget, ensuring that best-in-class controls and governance are in place* Foster, initiate and lead continuous improvement programs that reduce cost and our carbon footprint and improve the service performance of the operation* Ensure successful project implementation* Select, manage and develop long-term relationships with third-party service providers* Ensure adherence to health and safety, quality, food defense and legal requirements and policies* Establish a business continuity plan for logistics operations.* Support best-practices sharing and adoption**What you will bring**A desire to drive your future and accelerate your career and the following experience and knowledge:* Solid background in logistics with experience leading operations in an FMCG/CPG environment* Team leadership experience, with proven ability to build effective teams and develop people* Drive for results with proactive, dynamic and action orientated approach, identifying areas where business change is required and excellence in project management* Strong collaboration skills with strong business and financial acumen and the ability to forge senior level strategic partnerships with both internal and external stakeholders* Strategic thinking plus excellent presentation, communication, influencing and motivational skills* Strong negotiating skills with ability to negotiate in tough situations with both internal and external groups**More about this role***As our Poland logistics operations grow in complexity and scope, we are creating a Logistics Operations Supervisor role to provide dedicated senior operational leadership across the LogOps Polish team. This person will own day-to-day operational coordination across domestic distribution - from inbound through storage to outbound. The role drives process discipline, resolves escalations, and leads the LogOps side of our SAP 4 HANA transformation and continuous improvement agenda, ensuring these deliver real operational gains.***Main Responsibilities:*** **Manage priorities and workload allocation** across the LogOps PL team - ensure balanced capacity, clear ownership, and timely execution across inbound, storage, and outbound.* **Own escalation resolution** - act as the first decision point for operational issues; assess, decide, and drive resolution or escalate with a clear recommendation.* **Coordinate with 3PL operational counterparts** - ensure smooth daily execution, flag issues early, and drive joint resolution with the Logistics Operations Manager.* **Lead LogOps preparation, testing, and go-live execution as the team's S4H Super** User Additionally, drive adoption of S4H processes within the team - train, troubleshoot, and maintain process integrity post-go-live.* **Own and maintain LogOps process workflows** - document, challenge, and improve standard operating procedures with input from process owners.* **Lead continuous improvement initiatives end-to-end** (e.g. process mapping, waste elimination) - from problem identification through implementation to measured results.* **Own cost monitoring, invoice verification and accruals** - ensure accuracy and timeliness in coordination with finance and external partners.* **Deliver operational input** for budget preparation and forecasting* **Provide data, analysis, and operational insight** to support Logistics Operations Manager.**Requirements:*** Great Communications Skills - clearness, structure, and assertiveness. Challenging constructively, escalating effectively, and keeping people aligned.* Confidence in working with data, building analyses, and translating findings into decisions and actions. Strong Excel skills; Power BI or similar is a plus.* Continuous Improvement Mindset - noticing improvement opportunities and having the energy to follow through.* Comfortable with ERP systems and digital tools. Eager to go deep and become the team's go-to resource for S4H and new technologies. Embraces AI-driven change.* Background in logistics operations, or supply chain - depth of understanding matters more than years on a CV.* Formal education is not a deciding factor - operational capability and mindset are what count.* Fluent Polish and English languageThe responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland.##No Relocation support available## **Business Unit Summary**### Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We are leading the future of snacking with mouth-watering iconic brands such as *Oreo*, *belVita*, *LU* and *Ritz* biscuits; *Cadbury Dairy Milk*, *Green & Blacks*, *Milka* and *Toblerone* chocolate; *Philadelphia* and *Dairylea* cheese; and *Maynards Bassetts*, *Trebor* and *Trident* gums. Our more than 80,000 colleagues around the world are key to the success of our business. Great people and great brands. That's who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.## **Job Type**RegularWarehousing & Logistics Operations ManagementCustomer Service & LogisticsTitleLogistic Operations Supervisor (F/M/X)Location