Licensing Senior Manager

Visa; Warszawa; Sur place; PLN 230 000 - 377 000; Plein temps

Résumé du poste

Visa is seeking a Licensing Senior Manager in Warsaw to lead complex licensing matters and provide expert guidance to clients and internal teams.

You will supervise a team within the Client Services Licensing function, set priorities, coach, and develop professionals, while translating regulatory requirements into practical solutions and driving process improvements.

Qualifications

• We seek an experienced people leader with strong client focus and sound judgment.
• Bachelor's Degree or Advanced Degree in a relevant field, or equivalent professional experience.
• Experience in financial services.

Responsabilités

• Lead complex, high-impact licensing cases from initial assessment through to completion.
• Provide expert guidance to clients and internal stakeholders on licensing and onboarding matters.
• Interpret licensing rules, eligibility criteria, regulatory requirements, and market considerations.
• Lead cross-functional collaboration across relevant teams to resolve complex cases.
• Represent Licensing in client and internal discussions, communicating requirements and risks.
• Oversee licensing activities and data quality, identifying issues early.
• Lead and develop team members with coaching and feedback.

Connaissances

Licensing

Regulatory compliance

Client leadership

Cross-functional collaboration

People leadership

Formation

Bachelor's Degree or Advanced Degree in a relevant field

Outils

Generative AI tools

Description du poste

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Pay Transparency

The estimated salary range for a new hire into this position is zł229,600 - zł377,200 which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.

• Medical
• Dental
• Vision
• Pension
• Life Insurance
• Annual Leave
• Wellness Program

Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, Pension, Life Insurance, Annual Leave, and Wellness Program.

Job Description

Client Services partners with Visa's clients globally, providing expertise and operational support to help them successfully launch, grow, and manage their payments businesses. Within Client Services, the Licensing team supports clients throughout their lifecycle while helping protect the integrity of Visa's network.

As a Licensing Senior Manager , you'll lead complex and high-impact licensing matters, partnering with clients and teams across Visa to assess requirements and risks and develop effective solutions. You'll provide trusted guidance, translate complex information into clear recommendations, and identify opportunities to improve processes and ways of working.

This is also a people leadership role . You'll lead and develop a team, set priorities, provide coaching and guidance, and create an environment where people can grow and deliver high-quality outcomes.

Digital fluency is important in all our roles, and you'll be encouraged to use emerging technologies, including Generative AI tools such as ChatGPT and Microsoft Copilot, to support your day-to-day work.

Key Responsibilities

• Lead complex, sensitive, and high-impact licensing cases from initial assessment through to successful completion.
• Provide expert guidance to clients and internal stakeholders on licensing and onboarding matters, including business expansion, sponsorship arrangements, ownership changes, mergers and acquisitions, license changes, and terminations.
• Interpret licensing rules, eligibility criteria, regulatory requirements, and market considerations, translating them into clear and practical recommendations.
• Apply sound judgment to complex or ambiguous situations, identifying risks and proposing clear options and recommended solutions when escalation is required.
• Lead cross-functional collaboration across relevant teams to resolve complex cases, manage dependencies, and deliver effective outcomes.
• Represent Licensing in client and internal discussions, clearly communicating requirements, decisions, risks, dependencies, and timelines.
• Oversee licensing activities and data quality, ensuring potential issues are identified early and stakeholders have the information needed to make timely decisions.
• Consider the operational, regulatory, commercial, client, and technology implications of licensing decisions.
• Identify recurring challenges and opportunities to improve licensing processes, controls, tools, documentation, and service quality.
• Translate business needs into clear requirements for process and system improvements and support their successful implementation.
• Act as a subject-matter expert anda escalation point for the wider Licensing team, helping colleagues strengthen their knowledge and solve future issues more independently.
• Lead and develop team members by setting clear expectations and priorities, allocating work, providing regular coaching and feedback, and supporting their professional development.
• Build team capability through effective onboarding, knowledge sharing, development planning, cross-training, and stretch opportunities.
• Create an inclusive and collaborative environment where team members feel empowered to raise risks, share ideas, take ownership, and continuously improve.
• Support effective team operations through workload management, prioritization, resource planning, and appropriate coverage.

Qualifications

• We're looking for an experienced people leader who combines strong client focus with sound judgment, collaboration, and the ability to navigate complex business and regulatory environments.
• Relevant professional experience, supported by a Bachelor's Degree or an Advanced Degree in a relevant field, or equivalent professional experience.
• Experience in financial services,

Visa requires at least 3 days in Warsaw office, expectations of these days will be confirmed by your Hiring Manager.