Legal & Compliance Operations Specialist – Digital & AI Focus (m/f)

WS Audiology Group; Polska; On-site; PLN 330,000 - 466,000; Full time

Job summary

WS Audiology Group is seeking a proactive Legal Operations professional to drive digital and AI-enabled workflows across Group Legal & Compliance. You will own documentation, knowledge structures, and cross-stakeholder coordination to ensure scalable delivery.

Responsibilities include developing AI-supported processes, coordinating training, and supporting privacy, ethics, and legal operations in a global environment. Fluency in English is required; other languages are a plus.

Qualifications

• Relevant degree in law, business, or related field.
• 3–6 years' experience in legal operations or compliance.
• Experience with digital tools and AI-enabled processes.
• Experience coordinating across stakeholders and delivering structured programs.
• Experience with process improvement or digital solutions is a plus.

Responsibilities

• Develop and implement AI-supported work processes across Legal & Compliance.
• Coordinate training and adoption of new tools.
• Ensure alignment and timely execution across stakeholders.
• Support data privacy, business ethics, and legal operations.
• Oversee documentation, reporting, audits, and vendor coordination.

Skills

Legal operations

Stakeholder management

Process improvement

Digital tools

AI awareness

Education

Law or business degree

Tools

AI tools

Knowledge management

Job description

WSA's Legal function is a pragmatic, solution-oriented partner that works closely with the business to address challenges and support growth.

What you'll do

You will play a key role in building and enabling modern, scalable ways of working across Group Legal & Compliance. Combining operational support with a strong digital and AI focus, you will contribute to structured delivery across legal, data privacy and business ethics, while driving the development and implementation of AI-enabled processes.

You will take ownership of documentation, knowledge and process structures to support consistent and scalable delivery, and act as a central coordinator across stakeholders to ensure alignment and efficient execution. In addition, you will support the identification, development and rollout of digital and AI solutions across the function.

Key responsibilities include:

• Drive the development and implementation of digital and AI-supported work processes across Legal & Compliance, including identifying and defining use cases for AI solutions and support rollout of relevant tools (e.g. AI-based knowledge or support tools) in collaboration with stakeholders.

• Enable training and adoption, including development and rollout of e-learning, training materials and communication to support new tools and processes

• Coordinate structured operations across stakeholders, acting as a central point of contact and ensuring alignment, transparency and timely execution

• Support privacy, business ethics compliance and legal operations, including structured support within data privacy first line of defence, business ethics and legal processes, in close collaboration with the Legal & Compliance Operations Centre and subject matter experts.

• Support day-to-day operations, including documentation, reporting, audit support, and coordination of vendors, invoices and budget follow-up

Your background

Experience

• Relevant degree within law, business, or a related field, with a practical understanding of legal and compliance processes (e.g. contracts, data privacy)

• 3–6 years of experience within legal operations, legal support, compliance or similar functions, preferably in a multinational or shared services environment

• Experience with digital tools and a strong interest in AI-enabled ways of working, including exposure to knowledge management, process improvement or workflow automation

• Experience coordinating across stakeholders and supporting structured delivery, training or rollout of processes, tools or documentation

• Experience with identifying and implementing process improvements or digital solutions is an advantage

Performance and personal competencies

• Forward-thinking with a structured, process-oriented mindset and the ability to design and support scalable, efficient ways of working

• Able to work independently and proactively in a fast-paced, global environment, including exploring and implementing new approaches and tools

• Strong organisational and prioritisation skills, with the ability to plan and align activities, manage competing deadlines, and coordinate multiple workstreams

• High attention to detail, accuracy and quality, ensuring consistent and reliable delivery

• Demonstrates a resourceful and hands-on approach, taking ownership of tasks and driving execution effectively, including testing and implementing practical improvements

• Comfortable operating in complex environments, bringing structure, transparency and consistency across processes and deliverables

• Builds strong relationships across teams and functions, communicating clearly and ensuring alignment across stakeholders

• Digitally confident and curious, able to identify, develop and implement process improvements and support the adoption of digital and AI-enabled ways of working

• Fluent in English (written and spoken); other languages is an advantage but not required

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.