Learning Services Team Leader

Schneider Electric; Województwo mazowieckie; Hybrid; PLN 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

Private medical care

Life insurance

Sports card

Performance bonus

Benefits cafeteria

Volunteer day

Employee referral program

Zusammenfassung

Schneider Electric is seeking an Assistant Manager, Talent & Learning Operations to lead a multi-country Learning Operations team across Europe. Hybrid work from Warsaw with a focus on standardized processes, data-driven improvements, and collaboration with HR and business stakeholders.

You will drive operational excellence, implement digital solutions, and ensure efficient delivery of learning services while supporting the transformation of Learning Services across countries.

Qualifikationen

• Experience in Learning Operations, Learning & Development, HR Operations or a comparable service environment.
• Experience leading or coordinating a team in a multinational or multi-country organisation.
• Strong operational and service management experience with multiple priorities in a dynamic environment.
• Proven track record in process improvement, standardisation or transformation.
• Ability to work with operational data and KPIs and translate insights into actions.
• Strong stakeholder management and communication skills.

Aufgaben

• Lead, coach and develop a multi-country Learning Operations team, setting clear priorities and fostering accountability.
• Oversee end-to-end delivery of Learning Operations and ensure high-quality learner experiences.
• Manage team workload, priorities and capacity to match evolving business needs.
• Monitor service performance, KPIs and stakeholder feedback; address issues and escalations.
• Use data and insights to identify bottlenecks and improve service quality.
• Drive standardisation and simplification of Learning Operations processes across countries.
• Promote automation, digital solutions and AI to reduce manual activities.
• Lead Learning Operations improvement and transformation initiatives.
• Support implementation and adoption of new tools, processes and ways of working.
• Ensure governance, standards and processes are followed in Learning Operations.
• Maintain reliable learning data, documentation and operational reporting.
• Build relationships with HR, Learning Solutions, business and global stakeholders.

Kenntnisse

Learning Operations

Team leadership

Operational data & KPIs

Stakeholder management

Change management

Automation & AI interest

Learning technologies / LMS

Tools

Learning Management Systems (LMS)

Jobbeschreibung

IMPACT starts with us. Be an Impact Maker.

At Schneider Electric, you will contribute to solving the climate crisis and accelerating the energy transformation that our planet urgently needs. You will work among colleagues with very diverse personal and professional experiences, united by a vision of a better world.

Location & commitments:

• Full-time employment contract,
• Warsaw (office at Konstruktorska Street),
• Hybrid work model, (2 days in the office, 3 days home-office)
• Smart onboarding with access to e-learning and internal knowledge platforms,
• CSR & sustainability projects - make a real impact,
• Clear growth path - we support your ambitions with an individual development plan.

Your IMPACT

As Assistant Manager, Talent & Learning Operations, you will lead a multi-country Learning Operations team and ensure consistent, high-quality and efficient delivery of learning services across Europe.

You will combine people leadership with operational excellence, driving standardisation, simplification and continuous improvement. Working closely with HR, Learning Solutions and business stakeholders, you will help translate learning needs into effective operational delivery and contribute to the ongoing transformation of Learning Services.

Your Responsibilities

• Lead, coach and develop a multi-country Learning Operations team, setting clear priorities and fostering accountability, collaboration and knowledge sharing.
• Oversee the end-to-end delivery of Learning Operations, ensuring a consistent and high-quality experience for learners and stakeholders.
• Manage team workload, priorities and capacity in line with evolving business needs.
• Monitor service performance, KPIs and stakeholder feedback, proactively addressing operational issues and escalations.
• Use data and insights to identify bottlenecks, improve service quality and increase operational efficiency.
• Drive the standardisation and simplification of Learning Operations processes across countries.
• Promote the use of automation, digital solutions and AI to reduce manual activities and improve efficiency.
• Lead and contribute to Learning Operations improvement and transformation initiatives.
• Support the implementation and adoption of new tools, processes and ways of working.
• Ensure compliance with established Learning Operations governance, standards and processes.
• Maintain reliable learning data, documentation and operational reporting.
• Build strong relationships with HR, Learning Solutions, business and global stakeholders, acting as a trusted partner and escalation point for Learning Operations topics.

Your Profile

• Experience in Learning Operations, Learning & Development, HR Operations or a comparable service environment.
• Experience leading or coordinating a team, ideally in a multinational or multi-country organisation.
• Strong operational and service management experience, with the ability to manage multiple priorities in a dynamic environment.
• Proven experience in process improvement, standardisation, simplification or transformation.
• Ability to work with operational data and KPIs and translate insights into concrete actions.
• Strong stakeholder management and communication skills.
• A customer-focused mindset and commitment to delivering a high-quality employee experience.
• Strong problem-solving and continuous improvement skills.
• Confidence in leading and supporting change.Interest in digitalisation, automation and the practical use of AI to improve operations.
• Experience with learning technologies or Learning Management Systems (LMS) will be an advantage.

Our Offer:

• EXCITING JOB in an international company, which is leading the Digital Transformation of Energy Management and Automation, with significant market share,
• DEVELOPMENT - the opportunity to gain valuable work experience in a supportive team of professionals,
• ONBOARDING TRANINGS to help you find your way in our company,
• WIDE CHOICE OF BENEFITS - private medical care, life insurance, sports card, performance bonus, benefits cafeteria with the possibility to exchange points for selected products or services,
• BENEFITS FOR EMPLOYEES' CHILDREN from the company's social fund,
• ADDITIONAL FAMILY LEAVE - for the birth of a child or adoption, to care for a family member or for bereavement (additional leave beyond the terms of labor law),
• PROJECT WORK OPPORTUNITY (e.g., ambassador programme, mentoring, digitisation projects),
• DIVERSE TEAM - working in a diverse team and the opportunity to use foreign languages in your daily work,
• ACCESS TO TRAINING PLATFORM - training tailored to your needs and career goals,
• PARTICIPATION IN CSR or SUSTAINABILITY PROJECTS - 1 fully paid volunteer day per year,
• EMPLOYEE REFERRAL PROGRAM - have a say in who you work with and get an attractive financial bonus,

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you. We value you". It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life's challenges.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and pension saving matching contribution.

Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.

Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.

Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.