KYC specialist

ALTEN; Kraków; On-site; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Full-time contract

B2B option

Equipment provided

Conferences & trainings

Certification opportunities

Relocation available

Subsequent projects

Great Place to Work

Certifications with partners

Job summary

ALTEN Poland seeks an experienced KYC Analyst to manage end-to-end onboarding, perform due diligence checks, and handle regulatory activities including FATCA and CRS. You will assess ownership structures, document outcomes, and escalate risk where needed.

The role requires strong English communication, analytical thinking, and the ability to collaborate across Compliance, Relationship Managers, QA/QC, and technical teams to drive timely case closure.

Qualifications

• Strong knowledge of Customer Due Diligence and KYC processes.
• Experience delivering high-quality KYC analysis for corporate customers.
• Ability to interpret legal and corporate documentation to evidence ownership and control.
• Analytical, detail-oriented with sound risk-based judgement.
• High-volume, time-sensitive work with SLA targets.
• Effective stakeholder influencing and cross-team collaboration.
• Excellent written and spoken English.

Responsibilities

• Manage customers end-to-end across account opening and onboarding.
• Complete KYC due diligence reviews to required quality and timelines.
• Perform account opening and regulatory activities (CDD, KYC, FATCA, CRS).
• Analyze customer profiles, ownership structures, and document outcomes clearly.
• Execute and assess screening alerts (NNS, PEP, sanctions) per policy.
• Review risk ratings and elevate material concerns to management.
• Coordinate with Compliance, Relationship Managers, QA/QC, and tech teams to close cases.
• Coach colleagues and contribute to process improvements; back up Team Lead when needed.

Skills

KYC processes

AML & sanctions

CDD

Regulatory due diligence

Risk assessment

Stakeholder management

English communication

Job description

• Manage customers end-to-end across account opening and onboarding, including defining requirements, verifying documentation, and acting as a key point of contact for customers and business partners.
• Complete KYC due diligence reviews to the required quality and detail within agreed timelines and service levels.
• Perform account opening and regulatory activities including CDD, KYC, FATCA and CRS requirements.
• Analyse customer profiles, ownership structures and nature of business; identify UBOs and connected parties, and document outcomes clearly.
• Execute and assess screening alerts (NNS, PEP and sanctions), escalating or discounting in line with policy and evidence.
• Review customer risk ratings, recommend additional due diligence where required, and elevate material risk concerns to management and relevant stakeholders.
• Coordinate effectively with Compliance, Relationship Managers, QA/QC, support functions and technical teams to resolve issues and drive timely case closure.
• Support team performance and continuous improvement by coaching less experienced colleagues, contributing to process enhancements, and acting as backup for the Team Lead when needed.

Our requirements

• Strong knowledge of Customer Due Diligence and KYC processes, including AML, sanctions, FATCA, CRS and related global standards.
• Experience delivering high-quality KYC analysis for corporate customers, including complex entity types and multi-layer ownership structures.
• Proven ability to interpret legal and corporate documentation to evidence nature of business, ownership and control.
• Strong analytical skills, critical thinking and attention to detail, with sound judgement in risk-based decision-making and escalation.
• Ability to work effectively in a high-volume, time-sensitive environment while meeting quality and productivity targets and SLAs.
• Confident stakeholder management and influencing skills to drive resolution across multiple teams and clarify responsibilities.
• Excellent written and spoken English, with professional communication skills for internal and external customer outreach via digital platforms and calls.
• A collaborative, flexible mindset with the ability to support colleagues through guidance/training and contribute to process improvement and change.

We offer

• A full-time contract (B2B also possible)
• All necessary work equipment is provided by us
• Participation in company many conferences, trainings, workshops, integration meetings, etc.
• Certification and training opportunities
• Opportunity to relocate and work in different ALTEN Polska branches
• After completion of the project, opportunity to engage in a subsequent one within the company.
• Work in company with #GreatPlaceToWork Certificate\
• Access to professional certifications with our technology partners (e.g. Google, ISTQB)