Brickendon Consulting is an award-winning global management and technology consultancy specializing in innovative solutions and transforming complex, highly regulated environments. Founded in 2010, Brickendon has a strong focus on financial services and the public sector, helping organizations navigate and implement significant changes.
We are seeking for a AML/KYC Specialist to join the team.
Work setting: hybrid from office in Krakow
Contract: B2B
Responsibilities:
- Manage customers end-to-end across account opening and onboarding, including defining requirements, verifying documentation, and acting as a key point of contact for customers and business partners.
- Complete KYC due diligence reviews to the required quality and detail within agreed timelines and service levels.
- Perform account opening and regulatory activities including CDD, KYC, FATCA and CRS requirements.
- Analyse customer profiles, ownership structures and nature of business; identify UBOs and connected parties, and document outcomes clearly.
- Execute and assess screening alerts (NNS, PEP and sanctions), escalating or discounting in line with policy and evidence.
- Review customer risk ratings, recommend additional due diligence where required, and escalating material risk concerns to management and relevant stakeholders.
- Coordinate effectively with Compliance, Relationship Managers, QA/QC, support functions and technical teams to resolve issues and drive timely case closure.
- Support team performance and continuous improvement by coaching less experienced colleagues, contributing to process enhancements, and acting as backup for the Team Lead when needed.
Skills and experience:
- Strong knowledge of Customer Due Diligence and KYC processes, including AML, sanctions, FATCA, CRS and related global standards.
- Experience delivering high-quality KYC analysis for corporate customers, including complex entity types and multi-layer ownership structures.
- Proven ability to interpret legal and corporate documentation to evidence nature of business, ownership and control.
- Strong analytical skills, critical thinking and attention to detail, with sound judgement in risk-based decision-making and escalation.
- Ability to work effectively in a high-volume, time-sensitive environment while meeting quality and productivity targets and SLAs.
- Confident stakeholder management and influencing skills to drive resolution across multiple teams and clarify responsibilities.
- Excellent written and spoken English, with professional communication skills for internal and external customer outreach via digital platforms and calls.
- A collaborative, flexible mindset with the ability to support colleagues through guidance/training and contribute to process improvement and change.