Knowledge Strategy Lead for IT Services

Keywords Studios; Poland; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading gaming services company is seeking a Knowledge Lead Manager to oversee the Knowledge Management function in the IT department. This role involves developing and implementing strategies to capture and disseminate organisational knowledge. The ideal candidate will have at least 5 years of experience and strong IT service management understanding. Opportunities for professional development and a comprehensive benefits package are included.

Benefits

18 Days of Paid Annual Leave

Family Care Leave

Enhanced Sick Leave

Training Opportunity

Flexi Benefits

Employee Share Purchase Plan

Comprehensive Medical Insurance

Attractive Welcome Pack

Employee Assistance Program

Qualifications

• 5+ years of current proven experience in implementing Knowledge Management strategies.
• Experience in building KM programs in the technology industry.
• Experience communicating with and influencing senior leadership.

Responsibilities

• Develop and maintain a comprehensive knowledge management strategy.
• Oversee knowledge content creation, ensuring its accuracy and relevance.
• Foster a culture of knowledge sharing across the organisation.

Skills

Implementing Knowledge Management strategies

Building KM programs in tech

Influencing senior leadership

Leading teams

Understanding IT service management

ServiceNow environment

Education

Bachelor's degree in Information Technology

Certifications in knowledge management or ITIL

Job description

A leading gaming services company is seeking a Knowledge Lead Manager to oversee the Knowledge Management function in the IT department. This role involves developing and implementing strategies to capture and disseminate organisational knowledge. The ideal candidate will have at least 5 years of experience and strong IT service management understanding. Opportunities for professional development and a comprehensive benefits package are included.