Key Account Manager - Poland (They/She/He)

Glovo Group; Warszawa; Híbrido; PLN 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private medical care and insurance

Monthly Glovo credit

Free Multisport Card

Spanish or English classes

Work from home two days a week

Work from anywhere up to three weeks a

Personal days off

5 extra holidays

Enhanced parental leave

Resumo da oferta

Glovo Group in Warszawa is seeking a driven Key Account Manager to grow the partnership portfolio with top restaurants. You will establish strong partner relationships, analyze KPIs, and drive revenue through promotions and Glovo Ads while delivering excellent service.

The role requires 1 year in high-performance account management, a business degree, fluency in Polish and English, and strong communication, project management, and data-driven mindset.

Qualificações

• At least 1 year of experience in high-performance account management or business consultancy role.
• Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus, preferably with FMCG/food-hospitality/on-demand delivery experience.
• Comfortable working in a high growth, high-performance start-up with fast pace.
• Computer literate; good knowledge of Google Docs and MS Office, Excel.
• Native Polish and English Advanced.
• Strong commercial skills - sales experience is welcome.
• Brilliant communication and interpersonal skills.
• Project management skills, highly organized and detail-oriented.
• Problem solver, data-driven with an analytical approach.
• An empathetic, inclusive and curious attitude.

Responsabilidades

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
• Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through Promos and Glovo Ads negotiations - sales skills are super relevant.
• Ensure that Glovo has the best content by signing exclusivities with partners.
• Optimise Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).
• Improve Glovo’s revenue through commission renegotiation and selling assets.
• Understand, build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

Conhecimentos

Account management

Sales

Business development

Data analysis

Formação académica

Bachelor's degree in relevant field

Ferramentas

Excel

Google Docs

MS Office

Descrição da oferta de emprego

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

ID: JR0085855

Are you hungry, ambitious and looking to take your career to the next level? Say no more!

We’re Glovo, one of the fastest-growing multi-category apps out there. A performance-driven, bold and restless tech company.

We’re redefining what’s possible, pushing boundaries and aiming for nothing less than excellence and innovation. To make this happen, we’re putting together a talent house of high-performing teams and building the largest marketplace in your city, giving you access to anything in minutes!

We can only do so with strongly motivated, efficient, passionate, hardworking, creative people. Feel identified? Keep reading!

YOUR MISSION

As a Key Account Manager, you will be a key role in our regional team. You will be directly responsible to build and maintain good relationships between our partners and our company. You will be generating growth with the most highly regarded restaurants in your cities through organizing marketing activities.

THE JOURNEY

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
• Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through Promos and Glovo Ads negotiations - sales skills are super relevant. As well as marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).
• Ensure that Glovo has the best content by signing exclusivities with partners.
• Optimise Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).
• Improve Glovo’s revenue through commission renegotiation and selling assets.
• Understand, build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

Qualifications

WHAT YOU WILL BRING TO THE RIDE

• At least 1 year of experience in high-performance account management or business consultancy role.
• Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus. Preferably with experience in FMCG, food-hospitality or on-demand delivery industry.
• Comfortable working in a high growth and high-performance start-up with a fast pace.
• Computer literate; good knowledge of Google Docs and MS Office, Excel.
• Native Polish and English Advance.
• Strong Commercial skills - sales experience is welcome.
• Brilliant Communication and interpersonal skills.
• Project management skills, highly organized and detail-oriented.
• Problem solver, data-driven with an analytical approach.
• An empathetic, inclusive and curious attitude.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We Believe Driven Talent Deserves

• Top-notch private medical care and insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Free Multisport Card.
• Spanish or English classes.
• The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off.
• 5 extra days of holidays.
• Enhanced parental leave.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application ("e.g., she/her/hers, he/him/his, they/them/theirs, etc").

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Additional Information

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.